For the Inventor, By the Inventor

Enter assignee name

Dulles, VA, United States of America

Ser Solutions, Inc.

USPTO Granted Patents = 11

Forward Citations = 640

Loading Chart...

Loading Chart...

13 inventors (with patents filed for the assignee):

Jonathan M Wineberg (4 out of 4 patents)

Lawrence P Mark (4 out of 6 patents)

Robert Scarano (3 out of 5 patents)

4. Neil D Pundit (3 out of 3 patents)

5. Arunachalam Ravichandran (3 out of 3 patents)

6. Harry Urbschat (2 out of 19 patents)

7. Geoffrey J Giordano (1 out of 2 patents)

8. Kori Lambert (1 out of 2 patents)

9. Gannady Lapir (1 out of 1 patent)

10. Pal Ruján (1 out of 1 patent)

11. Gert J Reinhardt (1 out of 1 patent)

12. Paul Zmuda (1 out of 2 patents)

13. Peter D Morley (1 out of 1 patent)

11 patents: Sort by Forward Citations

1. 7584101 - System for and method of automated quality monitoring (2009-09-01),

2. 7133828 - Methods and apparatus for audio data analysis and data mining using speech recognition (2006-11-07),

3. 7076427 - Methods and apparatus for audio data monitoring and evaluation using speech recognition (2006-07-11),

4. 6983345 - Associative memory (2006-01-03),

5. 6976207 - Classification method and apparatus (2005-12-13),

6. 6772164 - Database system (2004-08-03),

7. 6310951 - Reassignment of agents (2001-10-30),

8. 6282283 - Optimization of agent transfers in call blending (2001-08-28),

9. 6282282 - Call center outbound/inbound balance system (2001-08-28),

10. 6278777 - System for managing agent assignments background of the invention (2001-08-21),

11. 6278776 - Outbound switch pacing (2001-08-21),

Ser Solutions, Inc. is a leading provider of innovative software solutions for workforce management and customer engagement. With over 20 years of experience, we offer cutting-edge technologies that help businesses streamline their operations and enhance customer experiences. Our solutions include workforce optimization, contact center management, and analytics tools to drive performance and productivity.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Sep 15 2026

11 Patents

#17 in Dulles, VA

#482 in Virginia

#27,448 in US

#51,610 in the World

Dulles, VA, United States of America

Ser Solutions, Inc.

Forward Citations = 640

13 inventors:

Jonathan M Wineberg (4 out of 4 patents)

Lawrence P Mark (4 out of 6 patents)

Robert Scarano (3 out of 5 patents)

4. Neil D Pundit (3 out of 3 patents)

5. Arunachalam Ravichandran (3 out of 3 patents)

Please report any incorrect information to [email protected]

Loading…