Company Filing History:
10 out of 96 
3 out of 48 
1 out of 27 Years Active: 2006-2014
Title: Innovations by Inventor Mike Hollatz
Introduction
Mike Hollatz, an accomplished inventor based in Huntley, Illinois, has made significant contributions to the field of communication technology. With a remarkable portfolio of 14 patents to his name, Hollatz has developed groundbreaking methodologies that enhance the efficiency of call routing systems.
Latest Patents
Among his latest patents are two notable inventions. The first is a "Method of Routing Calls from a Contact Center," which introduces an innovative approach to handling calls within a contact center environment. This method features a SIP presence server that only provides presence information to support outgoing calls from agents, optimizing the call-routing process.
The second is the "Method and Apparatus for Customer Key Routing," which details an automatic contact distribution system. This system evaluates multiple attributes related to a call, enabling a comparative analysis to determine the most suitable agent for routing the call. This invention showcases the technological advancements that Hollatz is instrumental in developing for improving customer service interactions.
Career Highlights
Throughout his career, Mike Hollatz has worked with prominent companies in the tech industry. Notable among them are Aspect Software, which specializes in customer engagement and workforce optimization, and Rockwell Electronic Commerce Technologies, known for its contributions to electronic commerce solutions. His experience at these organizations has undoubtedly shaped his innovative thinking and product development capabilities.
Collaborations
Hollatz has collaborated with several talented individuals in his field, including coworkers Dave Wesen and Jeff Hodson. These partnerships have played a crucial role in facilitating the development of complex systems and technologies that enhance the way businesses manage and route calls.
Conclusion
As an inventor, Mike Hollatz continues to push the boundaries of communication technology through his inventive methodologies and systems. His patents reflect a dedication to improving the efficiency of contact center operations, and his work serves as an inspiration to future innovators in the field.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.