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Wood Dale, IL, United States of America

Rockwell Electronic Commerce Corp.

USPTO Granted Patents = 27

Forward Citations = 1,117

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45 inventors (with patents filed for the assignee):

Anthony J Dezonno (11 out of 78 patents)

Craig R Shambaugh (5 out of 26 patents)

Darryl P Hymel (4 out of 16 patents)

4. Mark J Power (4 out of 20 patents)

5. Michael Charles Hollatz (3 out of 16 patents)

6. Nayel Saleh (3 out of 9 patents)

7. Laird C Williams (3 out of 11 patents)

8. Michael H Peters (2 out of 27 patents)

9. David A Funck (2 out of 9 patents)

10. Eric James (2 out of 11 patents)

11. Robert Beckstrom (2 out of 14 patents)

12. Kenneth E Venner (2 out of 11 patents)

13. Jeffrey D Hodson (2 out of 14 patents)

14. Steven T DeLong (2 out of 7 patents)

15. Carlo Bonifazi (2 out of 10 patents)

27 patents: Sort by Forward Citations

1. 7460659 - Best practices learning for agents in a communication system (2008-12-02),

2. 7460651 - Contact identifier for message types (2008-12-02),

3. 7386467 - Apparatus and method of maintaining and improving agent performance (2008-06-10),

4. 7369653 - Method of delivering enterprise data through a call center (2008-05-06),

5. 7274685 - System and method for recording incoming calls on demand in a transaction processing system (2007-09-25),

6. 7206400 - Method and system for data field reuse (2007-04-17),

7. 6870925 - Method and apparatus for providing music to an agent during non-voice dialog communication in an automatic call distributor system (2005-03-22),

8. 6865267 - Method and system for routing transactions in an automatic call distribution system based on non-voice dialog agent skill set (2005-03-08),

9. 6804668 - Natural language agent for monitoring a threaded discussion (2004-10-12),

10. 6771764 - Schedule based transaction routing (2004-08-03),

11. 6744879 - Profit-based method of assigning calls in a transaction processing system (2004-06-01),

12. 6678266 - ACD with packet data based agent interconnect (2004-01-13),

13. 6654458 - Administration and control of an automatic call distributor by a remotely located supervisor (2003-11-25),

14. 6625259 - Packet telephony gateway for hearing impaired relay services (2003-09-23),

15. 6600821 - System and method for automatically detecting problematic calls (2003-07-29),

Rockwell Electronic Commerce Corp. is a leading provider of e-commerce solutions and services. With a focus on delivering innovation and reliability, we help businesses establish and grow their online presence. Our comprehensive suite of products includes e-commerce platforms, payment gateways, logistics solutions, and digital marketing tools. Backed by cutting-edge technology and a team of dedicated professionals, we strive to empower businesses to thrive in the digital landscape.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 30 2025

27 Patents

#7 in Wood Dale, IL

#634 in Illinois

#12,011 in US

#23,293 in the World

Wood Dale, IL, United States of America

Rockwell Electronic Commerce Corp.

Forward Citations = 1,117

45 inventors:

Anthony J Dezonno (11 out of 78 patents)

Craig R Shambaugh (5 out of 26 patents)

Darryl P Hymel (4 out of 16 patents)

4. Mark J Power (4 out of 20 patents)

5. Michael Charles Hollatz (3 out of 16 patents)

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