Wheaton, IL, United States of America

Jeffrey D Hodson


Average Co-Inventor Count = 4.6

ph-index = 9

Forward Citations = 461(Granted Patents)


Company Filing History:


Years Active: 1996-2012

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14 patents (USPTO):Explore Patents

Title: Celebrating the Innovations of Jeffrey D Hodson: A Pioneer in Automatic Contact Distribution

Introduction

Jeffrey D Hodson, an accomplished inventor based in Wheaton, Illinois, is known for his significant contributions to the field of automatic contact distribution systems. With a remarkable portfolio of 14 patents, Hodson has demonstrated an unwavering commitment to enhancing call routing and tracking technologies.

Latest Patents

Among his latest inventions are two notable patents that revolutionize contact management systems:

1. **Method and apparatus for customer key routing**: This innovative method analyzes various evaluators, which collect information about call attributes. By assessing these attributes, the system enables efficient routing of calls to the most suitable agents based on comparative evaluations of assigned values.

2. **Call tracking using SIP presence mechanism**: In this patent, Hodson outlines a process for managing calls within an automatic contact distributor. The method facilitates the assignment of call identifiers and ensures effective tracking through resource registration, enhancing the overall efficiency of call management.

Career Highlights

Hodson has worked with leading organizations such as Rockwell Electronic Commerce Technologies, LLC, and Rockwell Electronic Commerce Corporation. His experience in these companies has played a pivotal role in shaping his innovative mindset and technological advancements in communication systems.

Collaborations

Throughout his career, Hodson has collaborated with talented professionals, including Anthony J Dezonno and Craig R Shambaugh. These partnerships have allowed him to blend expertise and creativity, driving forward advancements in the industry.

Conclusion

Jeffrey D Hodson stands out as a creative force in the realm of inventions related to automatic contact distribution systems. His patents not only reflect his innovative spirit but also contribute to the evolution of communication technologies. Hodson's work continues to inspire future inventors and shape the future of the industry.

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