The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 27, 2010
Filed:
May. 06, 2005
Michael Peters, Downer's Grove, IL (US);
Mike Hollatz, Huntley, IL (US);
Michael Peters, Downer's Grove, IL (US);
Mike Hollatz, Huntley, IL (US);
Aspect Software, Inc., Lombard, IL (US);
Abstract
A method and apparatus are provided for routing a SIP INVITE by a contact distributor that provides contact distribution services to a plurality of independent contact distribution services tenants. The method includes the steps of routing the SIP INVITE to a SIP proxy server of the contact distributor, the SIP proxy server identifying a tenant associated with the SIP INVITE of the plurality of independent contact distribution services tenants and the SIP proxy server routing the SIP INVITE to a resource of the contact distributor based upon the identified tenant.