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Westford, MA, United States of America

Concerto Software, Inc

USPTO Granted Patents = 23

Forward Citations = 1,441

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33 inventors (with patents filed for the assignee):

Malcom B Strandberg (3 out of 14 patents)

B Scott Smith (3 out of 14 patents)

Eyal Ben-Chanoch (2 out of 7 patents)

4. Saima Khan (2 out of 4 patents)

5. Gene W Lee (2 out of 14 patents)

6. Laurence J Fromm (2 out of 2 patents)

7. Colin D Crossley (2 out of 2 patents)

8. Glenn Harder (2 out of 2 patents)

9. Robert Stent (1 out of 2 patents)

10. W James Gillis (1 out of 2 patents)

11. Jay Vicory (1 out of 1 patent)

12. Malcolm Strandberg (1 out of 1 patent)

13. Thomas Ward (1 out of 1 patent)

14. Jose Villena (1 out of 3 patents)

15. Jeffrey Stout (1 out of 2 patents)

23 patents: Sort by Forward Citations

1. 7688961 - Efficient multiplex conferencing engine (2010-03-30),

2. 7181492 - Transfer of an internet chat session between servers (2007-02-20),

3. 7068775 - System and method for managing a hold queue based on customer information retrieved from a customer database (2006-06-27),

4. 7068642 - System and method of propagating exclusion records in a networked computer telephony integration system (2006-06-27),

5. 6925607 - Method for consolidation of multiple data sources (2005-08-02),

6. 6816880 - Browser user inter face for client workstation (2004-11-09),

7. 6778951 - Information retrieval method with natural language interface (2004-08-17),

8. 6778660 - Customer interaction system (2004-08-17),

9. 6775378 - Blended agent contact center (2004-08-10),

10. 6766012 - System and method for allocating agent resources to a telephone call campaign based on agent productivity (2004-07-20),

11. 6766011 - Method and apparatus for controlling a contact center (2004-07-20),

12. 6760323 - System and method for providing audio communication over a computer network using differing communication formats (2004-07-06),

13. 6754332 - Object oriented system and method for directing incoming telephone calls (2004-06-22),

14. 6754236 - System and method for dialing in a telephony system using a common channel signaling protocol in which the use of bearer channels is maximized (2004-06-22),

15. 6751310 - System and method for prioritizing telephone call campaigns based on campaign productivity (2004-06-15),

Concerto Software, Inc. is a technology company based in Westford, Massachusetts, specializing in advanced software solutions for the telecommunications and networking sectors. The company focuses on developing innovative platforms that enhance operational efficiency and improve service delivery for communication service providers. With a commitment to leveraging cutting-edge technologies, Concerto Software aims to address the evolving needs of the industry, fostering seamless connectivity and robust network management.

Profile summary based on public USPTO records.

Company Badge

USPTO Data Jan 1 1976 - Oct 6 2026

23 Patents

#12 in Westford, MA

#866 in Massachusetts

#14,415 in US

#27,649 in the World

Westford, MA, United States of America

Concerto Software, Inc

Forward Citations = 1,441

33 inventors:

Malcom B Strandberg (3 out of 14 patents)

B Scott Smith (3 out of 14 patents)

Eyal Ben-Chanoch (2 out of 7 patents)

4. Saima Khan (2 out of 4 patents)

5. Gene W Lee (2 out of 14 patents)

Please report any incorrect information to [email protected]

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