The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 02, 2005
Filed:
Oct. 18, 2001
Aleksander Szlam, Alpharetta, GA (US);
James E. Owen, Smyrna, GA (US);
Aleksander Szlam, Alpharetta, GA (US);
James E. Owen, Smyrna, GA (US);
Concerto Software, Inc., Westford, MA (US);
Abstract
A method for consolidating the information from multiple information sources so as to provide a uniform set of screens for an agent. All of the information sources are automatically linked in a coherent manner, which is defined by the user. The provision of an information item into a field automatically accesses user-specified information items from the various information sources. The station () receives () the initial information item and then sends () this information item to the sources specified by the information field, receives additional information items from these sources, and displays or presents the information items received in any desired media type.