Company Filing History:
Years Active: 2004-2013
Title: Innovations by Robert Stent
Introduction
Robert Stent is an accomplished inventor based in Westford, MA (US). He holds two patents that showcase his expertise in developing innovative solutions for call center operations and client workstation applications. His work has significantly contributed to enhancing the efficiency and functionality of telecommunication systems.
Latest Patents
One of Robert Stent's latest patents is titled "Method for Reporting Activity of Multi-Appearance Call-Center Agent." This invention provides a method and apparatus for monitoring the activities of multiple agents servicing various calls for an organization. The method involves monitoring several applications on an agent's terminal, detecting the selection of an application, identifying the associated call, and saving relevant data for future retrieval.
Another notable patent is "Browser User Interface for Client Workstation." This invention describes a web browser-based client workstation that receives and displays information in a web page format. It includes features for interactive display and operation of critical applications, such as telephony applications. The client workstation can generate non-proprietary, industry-standard active objects and store persistent data for later reuse without server access.
Career Highlights
Throughout his career, Robert Stent has worked with notable companies, including Concerto Software, Inc. and Aspect Software, Incorporated. His experience in these organizations has allowed him to develop and refine his innovative ideas, leading to the successful patents he holds today.
Collaborations
Robert has collaborated with several professionals in his field, including W James Gillis and Malcom B Strandberg. These collaborations have likely contributed to the development and success of his inventions.
Conclusion
Robert Stent's contributions to the field of telecommunications through his patents demonstrate his innovative spirit and commitment to improving call center operations and client workstation functionality. His work continues to influence the industry positively.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.