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For the Inventor, By the Inventor

San Jose, CA, United States of America

[24]7.ai, Inc.


USPTO Granted Patents = 60



Trademarks = 8

Forward Citations = 172

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74 inventors (with patents filed for the assignee):

goldMedal Pallipuram V Kannan (17 out of 36 patents)

silverMedal Ravi Vijayaraghavan (14 out of 32 patents)

bronzeMedal Abir Chakraborty (7 out of 8 patents)

4.  Kranthi Mitra Adusumilli (7 out of 10 patents)

5.  R Mathangi Sri (7 out of 15 patents)

6.  Vaibhav Srivastava (4 out of 20 patents)

7.  Michael Bodell (3 out of 15 patents)

8.  Mathangi Sri Ramachandran (3 out of 4 patents)

9.  Andrew Chang (3 out of 8 patents)

10.  Suchana Seth (3 out of 4 patents)

11.  Bhupinder Singh (3 out of 5 patents)

12.  Subhash Ramchandra Kulkarni (3 out of 6 patents)

13.  Sumit Kumar (2 out of 26 patents)

14.  Abhishek Ghose (2 out of 2 patents)

15.  Dinesh Ajmera (2 out of 2 patents)


Core Competencies:
Web Advertisements
Customer Notifications
Chat Interactions
Persona-Based Interactions
Predictive Customer Service
Voice User Interface
Intent Prediction
Natural Language Queries
Customer Journey Prediction
Dialogue Mining
Multimodal Interaction
User Profile Personalization

60 patents:

1. 11734728 - Method and apparatus for providing web advertisements to users (2023-08-22),
2. 11711465 - Method and apparatus for providing assistance to calling customers (2023-07-25),
3. 11543937 - Slider and history field for smart chat sessions (2023-01-03),
4. 11526917 - Method and apparatus for notifying customers of agent's availability (2022-12-13),
5. 11449197 - Agent console for facilitating chat interactions with customers (2022-09-20),
6. 11442612 - Method and apparatus for facilitating user chat interactions (2022-09-13),
7. 11436618 - Method and apparatus for providing customer notifications (2022-09-06),
8. 11423448 - Method and apparatus for facilitating interaction with customers on enterprise interaction channels (2022-08-23),
9. 11374925 - Method and system for authenticating customers on call (2022-06-28),
10. 11328322 - Method and apparatus for provisioning optimized content to customers (2022-05-10),
11. 11328175 - Method and apparatus for facilitating training of agents (2022-05-10),
12. 11301870 - Method and apparatus for facilitating turn-based interactions between agents and customers of an enterprise (2022-04-12),
13. 11288289 - Multi-tenant data integration (2022-03-29),
14. 11263650 - Process and system to categorize, evaluate and optimize a customer experience (2022-03-01),
15. 11257496 - Method and apparatus for facilitating persona-based agent interactions with online visitors (2022-02-22),
24[7].ai is a global customer engagement software company that provides artificial intelligence-powered chatbots and virtual agents for businesses. Their solutions enable companies to enhance customer experience through personalized interactions and real-time support across multiple channels.
This text is generated by artificial intelligence and may not be accurate.

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USPTO Data Jan 1 1976 - Dec 30 2025

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60 Patents

#153 in San Jose, CA

#1,363 in California

#5,788 in US

#11,665 in the World

...
San Jose, CA, United States of America

[24]7.ai, Inc.

Forward Citations = 172

74 inventors:

goldMedal Pallipuram V Kannan (17 out of 36 patents)

silverMedal Ravi Vijayaraghavan (14 out of 32 patents)

bronzeMedal Abir Chakraborty (7 out of 8 patents)

4.  Kranthi Mitra Adusumilli (7 out of 10 patents)

5.  R Mathangi Sri (7 out of 15 patents)

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