Ravi Vijayaraghavan

This inventor holds 32 USPTO granted patents and 9 published patent applications, plus 1 CIPO patent and 1 EPO patent. Top assignees: 24/7 Customer, Inc., [24]7.Ai, Inc., 7.Ai, Inc.. Active years: 2013-2021.

USPTO Granted Patents = 32 (Patent Applications = 9)

% Patents Active = 96.9

CIPO Patents = 1 (Patent Applications = 4)

EPO Patents = 1 (Patent Applications = 14)

Average Co-Inventor Count = 3.2

ph-index = 12

Forward Citations = 343(Granted Patents)

Location History:

Mountain View, CA (US) (2013 - 2015)
Bengaluru, IN (2013 - 2021)

Company Filing History:

Years Active: 2013-2021

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Areas of Expertise:

Customer Experience

Predictive Customer Service

User Profile Personalization

Dialogue Mining

Intent Prediction

Textual Conversations

Online Shopper Intent

Customer Behavior Prediction

Social Media Interaction Analysis

Conversion Tracking

Search Enrichment

Multi-Channel Optimization

32 patents (USPTO):Sort by Forward CitationsExplore Patents

1. 11080721 - Method and apparatus for an intuitive customer experience (2021-08-03),

2. 10984332 - Predictive customer service environment (2021-04-20),

3. 10977563 - Predictive customer service environment (2021-04-13),

4. 10726427 - Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification (2020-07-28),

5. 10635695 - Systems and methods for facilitating dialogue mining (2020-04-28),

6. 10515380 - Proactive surveys based on customer information (2019-12-24),

7. 10484541 - Method and apparatus for improving goal-directed textual conversations between agents and customers (2019-11-19),

8. 10482521 - Intent prediction based recommendation system using data combined from multiple channels (2019-11-19),

9. 10373177 - Dynamic prediction of online shopper's intent using a combination of prediction models (2019-08-06),

10. 10360610 - Method and apparatus for intent modeling and prediction (2019-07-23),

11. 10311377 - Categorization of user interactions into predefined hierarchical categories (2019-06-04),

12. 10216845 - Method and apparatus for predictive enrichment of search in an enterprise (2019-02-26),

13. 10200420 - Method and apparatus for optimizing customer service across multiple channels (2019-02-05),

14. 10089639 - Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification (2018-10-02),

15. 10038786 - Method and apparatus for improving goal-directed textual conversations between agents and customers (2018-07-31),

Title: Ravi Vijayaraghavan - Innovator from Bengaluru

Introduction: Ravi Vijayaraghavan is a renowned inventor hailing from Bengaluru, India, known for his groundbreaking contributions to the field of technology and innovation.

Latest Patents: Ravi Vijayaraghavan holds several patents in the areas of artificial intelligence, machine learning, and data analytics, showcasing his expertise in cutting-edge technologies.

Career Highlights: With a career spanning over two decades, Ravi has worked with leading tech companies, spearheading research and development projects that have led to significant advancements in the industry.

Collaborations: Throughout his career, Ravi Vijayaraghavan has collaborated with top researchers, engineers, and scientists from around the world, fostering a culture of innovation and knowledge sharing.

Conclusion: Ravi Vijayaraghavan's passion for innovation and his relentless pursuit of excellence continue to inspire the next generation of inventors and technologists worldwide.