James Gordon Nies

USPTO Granted Patents = 15 (Patent Applications = 2)

Average Co-Inventor Count = 3.9

ph-index = 8

Forward Citations = 229(Granted Patents)

Company Filing History:

Witness Systems, Inc.

patents

Years Active: 2010-2023

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15 patents (USPTO):Sort by Forward CitationsExplore Patents

1. 11687866 - Use of analytics methods for personalized guidance (2023-06-27),

2. 11568420 - Analysis of customer feedback surveys (2023-01-31),

3. 10740712 - Use of analytics methods for personalized guidance (2020-08-11),

4. 8971517 - System and method for processing agent interactions (2015-03-03),

5. 8705723 - Systems and methods for scheduling contact center agents (2014-04-22),

6. 8670552 - System and method for integrated display of multiple types of call agent data (2014-03-11),

7. 8515051 - Determining and displaying application usage data in a contact center environment (2013-08-20),

8. 8396732 - System and method for integrated workforce and analytics (2013-03-12),

9. 8160233 - System and method for detecting and displaying business transactions (2012-04-17),

10. 8117064 - Systems and methods for workforce optimization and analytics (2012-02-14),

11. 8112298 - Systems and methods for workforce optimization (2012-02-07),

12. 8108237 - Systems for integrating contact center monitoring, training and scheduling (2012-01-31),

13. 7949552 - Systems and methods for context drilling in workforce optimization (2011-05-24),

14. 7660407 - Systems and methods for scheduling contact center agents (2010-02-09),

15. 7660406 - Systems and methods for integrating outsourcers (2010-02-09),

Title: The Innovative Journey of James Gordon Nies

Introduction: James Gordon Nies, a talented inventor based in Carmel, IN (US), has made significant contributions to the field of technology with his creative and groundbreaking ideas.

Latest Patents: James Gordon Nies holds several patents in various technological domains, showcasing his versatility and ingenuity in inventing new solutions to complex problems.

Career Highlights: Throughout his career, James Gordon Nies has demonstrated a keen eye for innovation, leading to the development of cutting-edge technologies that have had a profound impact on the industry.

Collaborations: James Gordon Nies has collaborated with leading tech companies and research institutions, leveraging his expertise to bring revolutionary ideas to life through strategic partnerships and collaborations.

Conclusion: James Gordon Nies stands as a beacon of innovation in the technological landscape, continuously pushing the boundaries of what is possible through his inventive spirit and dedication to creating a better future through his inventions.

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2 patents pending:

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