For the Inventor, By the Inventor

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Roswell, GA, United States of America

Witness Systems, Inc.

USPTO Granted Patents = 14

% Expired Patents = 14.3

CIPO Patents = 1

EPO Patents = 1

Trademarks = 1

Forward Citations = 1,441

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35 inventors (with patents filed for the assignee):

Serdar Uckun (3 out of 36 patents)

Jason Fama (3 out of 35 patents)

Illah R Nourbakhsh (3 out of 26 patents)

4. Stephen Marshall Beckett, Ii (3 out of 3 patents)

5. Donald Andrew House (3 out of 5 patents)

6. Uri Peleg (2 out of 10 patents)

7. Simon Shvarts (2 out of 9 patents)

8. Dan Spohrer (2 out of 12 patents)

9. David Andre (2 out of 12 patents)

10. Dan Safstrom (2 out of 2 patents)

11. Santino J Lamberti, Jr (2 out of 2 patents)

12. Rebecca L McDougal (2 out of 2 patents)

13. Jeffrey Michael Iannone (1 out of 5 patents)

14. Christopher Douglas Blair (1 out of 40 patents)

15. Vinod Prabhu (1 out of 5 patents)

14 patents: Sort by Forward Citations

1. 8719067 - Monitoring and displaying the scheduled and actuated activities of a workforce (2014-05-06),

2. 8705723 - Systems and methods for scheduling contact center agents (2014-04-22),

3. 7284049 - Selective dedication of active and passive contact center recording resources (2007-10-16),

4. 7281173 - Method and system for concurrent error identification in resource scheduling (2007-10-09),

5. 7254546 - System and method for complex schedule generation (2007-08-07),

6. 7219138 - Method, apparatus, and system for capturing data exchanged between a server and a user (2007-05-15),

7. 7203285 - System and method for recording voice and the data entered by a call center agent and retrieval of these communication streams for analysis or correction (2007-04-10),

8. 7155399 - System and method for complex schedule generation (2006-12-26),

9. 7149788 - Method and system for providing access to captured multimedia data from a multimedia player (2006-12-12),

10. 7047296 - Method and system for selectively dedicating resources for recording data exchanged between entities attached to a network (2006-05-16),

11. 6510220 - Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location (2003-01-21),

12. 6370574 - Method and apparatus for simultaneously monitoring computer user screen and telephone activity from a remote location (2002-04-09),

13. 5790798 - Method and apparatus for simultaneously monitoring computer user screen (1998-08-04),

14. 5689442 - Event surveillance system (1997-11-18),

Company Overview

Witness Systems, Inc. is a technology company based in Roswell, Georgia, specializing in advanced software solutions for workforce optimization and performance management. The organization focuses on developing tools that enhance customer interactions and improve operational efficiency across various industries. With a strong emphasis on analytics and data-driven insights, Witness Systems aims to empower businesses to make informed decisions and foster a culture of continuous improvement in customer service and employee engagement.

Profile summary synthesized from public USPTO records and patent filings.

Company Badge

USPTO Data Jan 1 1976 - Oct 20 2026

14 Patents

#6 in Roswell, GA

#444 in Georgia

#22,333 in US

#42,290 in the World

Roswell, GA, United States of America

Witness Systems, Inc.

Forward Citations = 1,441

35 inventors:

Serdar Uckun (3 out of 36 patents)

Jason Fama (3 out of 35 patents)

Illah R Nourbakhsh (3 out of 26 patents)

4. Stephen Marshall Beckett, Ii (3 out of 3 patents)

5. Donald Andrew House (3 out of 5 patents)

IDiyas Innovation Intelligence. (2026). Company Patent Portfolio: Witness Systems, Inc.. Retrieved from https://idiyas.com/company/witness-systems

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]

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