Company Filing History:
6 out of 458 
2 out of 14 
1 out of 4 Years Active: 2005-2014
Title: Innovations of Simon Shvarts
Introduction
Simon Shvarts is an accomplished inventor based in Cupertino, California. He holds a total of nine patents, showcasing his expertise in workforce management and analytics. His innovative contributions have significantly impacted the field of contact center operations.
Latest Patents
One of Simon's latest patents is titled "Systems and methods for scheduling contact center agents." This patent outlines a method for generating work schedules for personnel based on forecast requirements and the skills of the workforce. It emphasizes the integration of remote and on-site personnel to optimize scheduling efficiency. Another notable patent is "System and method for integrated workforce and analytics." This invention focuses on correlating contact content data with historical workload data to generate accurate workload forecasts, enhancing the overall management of contact centers.
Career Highlights
Throughout his career, Simon has worked with prominent companies such as Verint Americas Inc. and Witness Systems, Inc. His experience in these organizations has allowed him to develop and refine his innovative ideas in workforce management.
Collaborations
Simon has collaborated with talented individuals in his field, including Jason Fama and James Gordon Nies. These partnerships have contributed to the development of his groundbreaking patents.
Conclusion
Simon Shvarts is a notable inventor whose work in workforce management and analytics has led to significant advancements in the industry. His patents reflect a deep understanding of the complexities involved in scheduling and managing contact center operations.