Company Filing History:
6 out of 48 
1 out of 96 
1 out of 27 Years Active: 2005-2014
Title: **Jeff Hodson: Innovator in Call Routing Technologies**
Introduction
Jeff Hodson, an accomplished inventor based in Wheaton, IL, has made significant contributions to the field of telecommunications. With a total of eight patents to his name, Hodson specializes in innovative methods for enhancing communication processes and improving efficiency within contact centers.
Latest Patents
Among his most recent inventions is a patent focused on a method of routing calls from a contact center. This invention presents a method and apparatus designed to enhance call routing by utilizing a SIP presence server that provides presence information to support outgoing calls from agents. The system identifies a communication port of a client and successfully routes calls from agents based on received registration messages.
Another notable patent involves a contact identifier for various message types, which addresses the routing of different types of Internet messages within a host to agents. This method includes determining the message type for routing and incorporating a message type identifier into each message packet, allowing for effective distribution among multiple agents.
Career Highlights
Throughout his career, Jeff Hodson has worked with esteemed companies, including Rockwell Electronic Commerce Technologies, LLC and Aspect Software, Incorporated. His experiences in these organizations have played a vital role in the development of his groundbreaking inventions.
Collaborations
Hodson's journey has brought him into collaboration with talented individuals such as Anthony J. Dezonno and Mike Hollatz. Working alongside these professionals has undoubtedly fostered a creative environment that has contributed to his success as an inventor.
Conclusion
Jeff Hodson's innovative spirit and dedication to advancing communication technology have established him as a significant figure in his field. His patents reflect a clear vision for enhancing the efficiency of contact centers and supporting seamless communication between agents and clients. As he continues to develop new solutions, the impact of his contributions will be felt across the telecommunications industry.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.