For the Inventor, By the Inventor

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Bozeman, MT, United States of America

Rightnow Technologies, Inc.

USPTO Granted Patents = 12

EPO Patents = 1

Trademarks = 2

Forward Citations = 11,208

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15 inventors (with patents filed for the assignee):

Douglas K Warner (6 out of 11 patents)

James Neal Richter (4 out of 8 patents)

Erich H Hannan (2 out of 11 patents)

4. Jason Mittelstaedt (2 out of 2 patents)

5. Michael A Myer (2 out of 4 patents)

6. Greg Gianforte (1 out of 2 patents)

7. Stephen D Durbin (1 out of 3 patents)

8. Bikramjit Banerjee (1 out of 2 patents)

9. David Victor Sahagian (1 out of 2 patents)

10. Radd Icenoggle (1 out of 1 patent)

11. Ganesh Prabu (1 out of 1 patent)

12. Doug Warner (1 out of 1 patent)

13. Mike Myer (1 out of 1 patent)

14. Tom Abshire (1 out of 1 patent)

15. David A Feldcamp (1 out of 1 patent)

12 patents: Sort by Forward Citations

1. 8126977 - Method and system for sending bulk electronic messages (2012-02-28),

2. 7756797 - Leveraging user-to-user interactions in a knowledgebase using a forum interface (2010-07-13),

3. 7730072 - Automated adaptive classification system for knowledge networks (2010-06-01),

4. 7584115 - System for automated control and reporting of sales processes (2009-09-01),

5. 7574478 - Method and system for sending bulk electronic messages (2009-08-11),

6. 7478103 - Method for clustering automation and classification techniques (2009-01-13),

7. 7289949 - Method for routing electronic correspondence based on the level and type of emotion contained therein (2007-10-30),

8. 6850949 - System and method for generating a dynamic interface via a communications network (2005-02-01),

9. 6842748 - Usage based strength between related information in an information retrieval system (2005-01-11),

10. 6665655 - Implicit rating of retrieved information in an information search system (2003-12-16),

11. 6434550 - Temporal updates of relevancy rating of retrieved information in an information search system (2002-08-13),

12. D454139 - Display screen for a computer (2002-03-06),

RightNow Technologies, Inc. is a cloud-based customer relationship management software company founded in 1997. The company offers software solutions to help businesses improve customer experience and build customer loyalty. RightNow Technologies focuses on providing tools for customer service, marketing, and sales teams to better engage with their customers. The company has a strong reputation for its innovative technology and commitment to customer success.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 9 2025

12 Patents

#11 in Bozeman, MT

#26 in Montana

#24,779 in US

#46,665 in the World

Bozeman, MT, United States of America

Rightnow Technologies, Inc.

Forward Citations = 11,208

15 inventors:

Douglas K Warner (6 out of 11 patents)

James Neal Richter (4 out of 8 patents)

Erich H Hannan (2 out of 11 patents)

4. Jason Mittelstaedt (2 out of 2 patents)

5. Michael A Myer (2 out of 4 patents)

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