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For the Inventor, By the Inventor

Waltham, MA, United States of America

Callminer, Inc.


USPTO Granted Patents = 13

% Expired Patents = 7.7


Trademarks = 13

Forward Citations = 243

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7 inventors (with patents filed for the assignee):

goldMedal Jeffrey A Gallino (13 out of 13 patents)

silverMedal Michael C Dwyer (11 out of 11 patents)

bronzeMedal Erik A Strand (11 out of 12 patents)

4.  Scott R Wolf (11 out of 11 patents)

5.  Frank Salinas (11 out of 11 patents)

6.  Scott A Kendrick (11 out of 11 patents)

7.  Shaoyu Xue (11 out of 11 patents)


13 patents:

1. 12489846 - Systems and methods of searching communications (2025-12-02),
2. 12375604 - Systems and methods of communication segments (2025-07-29),
3. 12219093 - System and method of determining topics of a communication (2025-02-04),
4. 12137186 - Customer journey contact linking to determine root cause and loyalty (2024-11-05),
5. 11277516 - System and method for AB testing based on communication content (2022-03-15),
6. 10992807 - System and method for searching content using acoustic characteristics (2021-04-27),
7. 10645224 - System and method of categorizing communications (2020-05-05),
8. 10601992 - Contact center agent coaching tool (2020-03-24),
9. 10582056 - Communication channel customer journey (2020-03-03),
10. 10313520 - Real-time compliance monitoring facility (2019-06-04),
11. 9413891 - Real-time conversational analytics facility (2016-08-09),
12. 8583434 - Methods for statistical analysis of speech (2013-11-12),
13. 7346509 - Software for statistical analysis of speech (2008-03-18),
Company Overview
CallMiner, Inc. is a leader in conversation analytics, specializing in the development of advanced software solutions that analyze customer interactions across various communication channels. Based in Waltham, MA, the company focuses on harnessing artificial intelligence and machine learning to provide insights that enhance customer experience and operational efficiency. CallMiner's technology supports organizations in understanding customer sentiment, improving compliance, and driving performance through data-driven decision-making.
Profile summary synthesized from public USPTO records and patent filings.

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USPTO Data Jan 1 1976 - Oct 13 2026

Callminer, Inc. USPTO Patent Assignee Logo
13 Patents

#108 in Waltham, MA

#1,442 in Massachusetts

#23,838 in US

#45,039 in the World

Waltham, MA (US)
Waltham, MA, United States of America

Callminer, Inc.

Forward Citations = 243

7 inventors:

goldMedal Jeffrey A Gallino (13 out of 13 patents)

silverMedal Michael C Dwyer (11 out of 11 patents)

bronzeMedal Erik A Strand (11 out of 12 patents)

4.  Scott R Wolf (11 out of 11 patents)

5.  Frank Salinas (11 out of 11 patents)

IDiyas Innovation Intelligence. (2026). Company Patent Portfolio: Callminer, Inc.. Retrieved from https://idiyas.com/company/callminer

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]
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