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San Jose, CA, United States of America

Aspect Communications Corporation

USPTO Granted Patents = 49

CIPO Patents = 1

Trademarks = 1

Forward Citations = 3,257

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87 inventors (with patents filed for the assignee):

Janardhanan Jawahar (8 out of 23 patents)

Venkatachari Dilip (8 out of 24 patents)

Kevin J McPartlan (5 out of 9 patents)

4. Edward Komissarchik (4 out of 13 patents)

5. Glen Kazumi Okita (4 out of 6 patents)

6. Lauren O'Brien (4 out of 4 patents)

7. Gary Sorensen (4 out of 4 patents)

8. Jason Ehrlich (4 out of 4 patents)

9. Robert Chastain Hayes (3 out of 4 patents)

10. John Rafter (3 out of 4 patents)

11. Michael A Chack (3 out of 4 patents)

12. Robert H Joyce (3 out of 6 patents)

13. Katherine McElroy (3 out of 3 patents)

14. David Glassman (3 out of 3 patents)

15. Gary E Barnett (3 out of 3 patents)

Core Competencies:

Automated Task Assignment

Transaction Processing

Call Management

Customer Interaction

Data Summarization

Multimedia Telephony

Real-Time Data

Dynamic Resource Allocation

Workflow Systems

Telecommunications

Agent Scripts

Information Access

49 patents: Sort by Forward Citations

1. 7406515 - System and method for automated and customizable agent availability and task assignment management (2008-07-29),

2. 7401112 - Methods and apparatus for executing a transaction task within a transaction processing system employing symmetric multiprocessors (2008-07-15),

3. 7228281 - Method and process for accumulating and summarizing data for defined time intervals within a customer interaction system (2007-06-05),

4. 7221377 - Apparatus and method for collecting and displaying information in a workflow system (2007-05-22),

5. 7215758 - Generating media-specific interaction control programs (2007-05-08),

6. 7190774 - User invoked directed outdial method and apparatus (2007-03-13),

7. 7136475 - Call Management system with call control from user workstation computers (2006-11-14),

8. 7043007 - System and method to allocate transactions (2006-05-09),

9. 6944677 - Common user profile server and method (2005-09-13),

10. 6931112 - User invoked directed outdial method and apparatus (2005-08-16),

11. 6925633 - Method and apparatus for automating testing of java beans (2005-08-02),

12. 6889222 - Method and an apparatus for providing personalized service (2005-05-03),

13. 6883170 - Method and system to maintain a hierarchy of instantiated application objects and to enable recovery from an applications failure (2005-04-19),

14. 6871212 - Method and apparatus for processing a telephone call (2005-03-22),

15. 6865716 - Method and apparatus for dynamic localization of documents (2005-03-08),

Aspect Communications Corporation, based in San Jose, CA, specializes in advanced solutions for automated task management and real-time transaction routing. The company focuses on enhancing telephony systems and workflow information display, enabling efficient data accumulation and dynamic resource allocation. With a commitment to improving media-specific interaction control and transaction processing workflows, Aspect plays a pivotal role in optimizing customer engagement and operational efficiency across various industries.

Profile summary based on public USPTO records.

Company Badge

USPTO Data Jan 1 1976 - Sep 29 2026

Aspect Communications Corporation

49 Patents

#188 in San Jose, CA

#1,680 in California

#7,133 in US

#14,256 in the World

San Jose, CA, United States of America

Aspect Communications Corporation

Forward Citations = 3,257

87 inventors:

Janardhanan Jawahar (8 out of 23 patents)

Venkatachari Dilip (8 out of 24 patents)

Kevin J McPartlan (5 out of 9 patents)

4. Edward Komissarchik (4 out of 13 patents)

5. Glen Kazumi Okita (4 out of 6 patents)

Please report any incorrect information to [email protected]

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