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San Jose, CA, United States of America

Aspect Communications Corporation

USPTO Granted Patents = 49

CIPO Patents = 1

Trademarks = 1

Forward Citations = 3,239

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87 inventors (with patents filed for the assignee):

Janardhanan Jawahar (8 out of 23 patents)

Venkatachari Dilip (8 out of 24 patents)

Kevin J McPartlan (5 out of 9 patents)

4. Edward Komissarchik (4 out of 13 patents)

5. Lauren O'Brien (4 out of 4 patents)

6. Gary Sorensen (4 out of 4 patents)

7. Jason Ehrlich (4 out of 4 patents)

8. Robert Chastain Hayes (3 out of 4 patents)

9. John Rafter (3 out of 4 patents)

10. Glen Kazumi Okita (3 out of 6 patents)

11. Michael A Chack (3 out of 4 patents)

12. Robert H Joyce (3 out of 6 patents)

13. Katherine McElroy (3 out of 3 patents)

14. David Glassman (3 out of 3 patents)

15. Gary E Barnett (3 out of 3 patents)

49 patents: Sort by Forward Citations

1. 7406515 - System and method for automated and customizable agent availability and task assignment management (2008-07-29),

2. 7228281 - Method and process for accumulating and summarizing data for defined time intervals within a customer interaction system (2007-06-05),

3. 7221377 - Apparatus and method for collecting and displaying information in a workflow system (2007-05-22),

4. 7215758 - Generating media-specific interaction control programs (2007-05-08),

5. 7190774 - User invoked directed outdial method and apparatus (2007-03-13),

6. 7136475 - Call Management system with call control from user workstation computers (2006-11-14),

7. 7043007 - System and method to allocate transactions (2006-05-09),

8. 6944677 - Common user profile server and method (2005-09-13),

9. 6931112 - User invoked directed outdial method and apparatus (2005-08-16),

10. 6925633 - Method and apparatus for automating testing of java beans (2005-08-02),

11. 6889222 - Method and an apparatus for providing personalized service (2005-05-03),

12. 6850613 - Customer service request allocations based upon real-time data and forecast data (2005-02-01),

13. 6813636 - Method and apparatus for routing a transaction within a network environment (2004-11-02),

14. 6798766 - Network transfer system (2004-09-28),

15. 6785379 - Call management system with call control form user workstation computers (2004-08-31),

Aspect Communications Corporation is a global provider of customer contact and workforce optimization solutions. With a focus on delivering exceptional customer experiences and improving operational efficiency, Aspect offers a range of products including cloud-based contact center solutions, workforce management software, and analytics tools. With over 40 years of experience, Aspect has helped thousands of companies across various industries to enhance their customer engagement strategies and drive business success.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 2 2025

49 Patents

#177 in San Jose, CA

#1,640 in California

#6,902 in US

#13,833 in the World

San Jose, CA, United States of America

Aspect Communications Corporation

Forward Citations = 3,239

87 inventors:

Janardhanan Jawahar (8 out of 23 patents)

Venkatachari Dilip (8 out of 24 patents)

Kevin J McPartlan (5 out of 9 patents)

4. Edward Komissarchik (4 out of 13 patents)

5. Lauren O'Brien (4 out of 4 patents)

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