Company Filing History:
Years Active: 2003-2006
Title: **Innovative Contributions of Gary Sorensen in Transaction Processing Systems**
Introduction
Gary Sorensen, an accomplished inventor based in San Jose, CA, has made significant contributions to the field of transaction processing systems. With a total of four patents to his name, Sorensen's innovations aim to streamline and enhance the efficiency of customer service operations.
Latest Patents
Among his latest inventions, Sorensen has developed a groundbreaking system and method to allocate transactions. This patent outlines a method for determining transaction distribution among various transaction processing systems by calculating estimated handling resources based on actual and scheduled resources. Another notable patent focuses on customer service request allocations, utilizing real-time and forecast data to enhance the efficiency of allocating customer service transactions. By forecasting workloads and using estimated handling resources, Sorensen’s inventions aim to improve overall service delivery in transaction processing environments.
Career Highlights
Gary Sorensen currently works at Aspect Communications Corporation, where he leverages his expertise to innovate solutions that improve transaction management. His career has been marked by a commitment to enhancing customer experiences through technological advancements in service allocation.
Collaborations
Throughout his career, Sorensen has collaborated with talented professionals, including Edward Komissarchik and Kevin J McPartlan. These collaborations have fostered an environment of innovation, allowing for the exchange of ideas and the development of cutting-edge solutions in the field of customer service and transaction processing.
Conclusion
In summary, Gary Sorensen’s work exemplifies the spirit of innovation within the technology sector. His patents reflect a strong dedication to improving transaction processing systems and enhancing customer service efficiency. As he continues to contribute to the field, his inventions will undoubtedly play a crucial role in shaping the future of transaction management.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.