Company Filing History:
Years Active: 2003-2006
Title: David Glassman: A Pioneer in Transaction Processing Innovations
Introduction:
David Glassman is an accomplished inventor based in San Jose, California. He has made significant contributions to the field of transaction processing systems, with a focus on enhancing customer service operations. With three patents to his name, Glassman's innovations reflect his commitment to advancing technology in the industry.
Latest Patents:
Among his latest inventions is a patent titled "System and method to allocate transactions." This innovative method involves calculating estimated handling resources for various transaction processing systems based on both actual and scheduled handling resources. It aims to optimize transaction distribution among these systems. Another noteworthy patent is "Customer service request allocations based upon real-time data and forecast data." This invention calculates estimated handling resources for transaction systems based on real-time conditions and scheduled resources. It forecasts customer service transaction workloads, allowing for more efficient allocation of service requests.
Career Highlights:
David Glassman works at Aspect Communications Corporation, a company known for its expertise in communication software and technology solutions. His role emphasizes the practical application of his patented methods in improving service delivery within the organization.
Collaborations:
Throughout his career, Glassman has collaborated closely with several esteemed colleagues, including Kevin J McPartlan and Edward Komissarchik. Their combined efforts have fostered an environment of innovation and creativity, pushing the boundaries of transaction processing technology.
Conclusion:
David Glassman's impressive body of work in transaction processing showcases his dedication to innovation and excellence. His patents not only enhance operational efficiencies but also set new standards in customer service technology, reaffirming his position as a key inventor in this vital field.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.