Tim Moore

Title: Tim Moore: Innovator in Automatic Call Distribution Systems

Introduction

Tim Moore is a notable inventor based in Naperville, IL (US). He has made significant contributions to the field of automatic call distribution systems, holding 2 patents that showcase his innovative approach to technology.

Latest Patents

One of Tim's latest patents is titled "Automatic call distribution system agent log-on with pseudo-port." This invention provides a method and apparatus for accomplishing an agent log-on to an automatic call distribution system without requiring a circuit switched telephone connection. The use of a pseudo-port emulates the circuit switched voice port, allowing for the completion of the log-on and enabling call handling functions for calls that do not require a circuit switched connection. Another significant patent is "Remote ACD data base modification via telephone." This method allows for the allocation of resources within an automatic call distributor by receiving incoming calls from supervisors and presenting them with options for resource allocation.

Career Highlights

Throughout his career, Tim has worked with reputable companies such as Rockwell Electronic Commerce Technologies, LLC and Rockwell Electronic Commerce Corporation. His experience in these organizations has contributed to his expertise in automatic call distribution systems.

Collaborations

Tim has collaborated with notable coworkers, including Darryl P Hymel and Paul Fischer, who have also contributed to advancements in the field.

Conclusion

Tim Moore's innovative work in automatic call distribution systems has led to valuable patents that enhance the efficiency of communication technologies. His contributions continue to impact the industry positively.