Company Filing History:
4 out of 289 
2 out of 6,574 
Years Active: 2008-2014
Title: The Innovations of Stephen Michael Smith
Introduction
Stephen Michael Smith is a notable inventor based in Raleigh, NC (US). He has made significant contributions to the field of managed services networks, holding a total of 6 patents. His work focuses on automated fault isolation and recovery systems, which are crucial for maintaining the reliability of communication networks.
Latest Patents
One of his latest patents is titled "Method and system for providing automated fault isolation in a managed services network." This invention outlines an approach that supports automatic fault isolation in a managed services system. It involves determining a fault indication corresponding to a customer's communications network and performing an analysis to identify the root cause of the fault. The system outputs an alarm and assesses whether the alarm is linked to a maintenance event, updating the alarm accordingly. Additionally, a workflow event related to the alarm is created.
Another significant patent is "Method and system for processing fault alarms and trouble tickets in a managed network services system." This invention provides a method for supporting automated fault isolation and recovery. It describes a process where an alarm indicative of a fault within a customer network is received, leading to the creation of an event within a workflow. A new trouble ticket is generated as part of this workflow, and communication with a trouble management system is established to correlate the alarm with an existing trouble ticket.
Career Highlights
Stephen has worked with prominent companies such as Verizon Business Global LLC and Verizon Patent and Licensing Inc. His experience in these organizations has allowed him to develop and refine his innovative solutions in network management.
Collaborations
Stephen has collaborated with notable professionals in his field, including Frank Paul Adams, Jr. and Sanjiv Purushottam Damle. These collaborations have contributed to the advancement of his inventions and the overall improvement of managed services networks.
Conclusion
Stephen Michael Smith's contributions to the field of managed services networks through his innovative patents demonstrate his expertise and commitment to enhancing network reliability. His work continues to influence the industry and pave the way for future advancements.