The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 30, 2014
Filed:
Dec. 23, 2005
Frank Paul Adams, Jr., Colorado Springs, CO (US);
Sanjiv Purushottam Damle, Colorado Springs, CO (US);
Richard Brian Drescher, Colorado Springs, CO (US);
Joshua Jerome Morris, Colorado Springs, CO (US);
Michael Robert Smith, Monument, CO (US);
Stephen Michael Smith, Raleigh, NC (US);
Jonathan Lyle Spieker, Colorado Springs, CO (US);
Christopher Lawson White, Plano, TX (US);
Frank Paul Adams, Jr., Colorado Springs, CO (US);
Sanjiv Purushottam Damle, Colorado Springs, CO (US);
Richard Brian Drescher, Colorado Springs, CO (US);
Joshua Jerome Morris, Colorado Springs, CO (US);
Michael Robert Smith, Monument, CO (US);
Stephen Michael Smith, Raleigh, NC (US);
Jonathan Lyle Spieker, Colorado Springs, CO (US);
Christopher Lawson White, Plano, TX (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
An approach provides support for automatic fault isolation in a managed services system. A fault indication corresponding to a communications network of a customer is determined. An analysis is performed to determine a root cause of the fault indication using information associated with the determined fault to output an alarm. A determination is made whether the alarm is associated with a maintenance event to update the alarm. Further, a workflow event corresponding to the alarm is created.