The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 18, 2014
Filed:
Dec. 23, 2005
Frank Paul Adams, Jr., Colorado Springs, CO (US);
Sanjiv Purushottam Damle, Colorado Springs, CO (US);
Richard Brian Drescher, Colorado Springs, CO (US);
Joshua Jerome Morris, Colorado Springs, CO (US);
Michael Robert Smith, Monument, CO (US);
Stephen Michael Smith, Raleigh, NC (US);
Jonathan Lyle Spieker, Colorado Springs, CO (US);
Christopher Lawson White, Plano, TX (US);
Frank Paul Adams, Jr., Colorado Springs, CO (US);
Sanjiv Purushottam Damle, Colorado Springs, CO (US);
Richard Brian Drescher, Colorado Springs, CO (US);
Joshua Jerome Morris, Colorado Springs, CO (US);
Michael Robert Smith, Monument, CO (US);
Stephen Michael Smith, Raleigh, NC (US);
Jonathan Lyle Spieker, Colorado Springs, CO (US);
Christopher Lawson White, Plano, TX (US);
Verizon Business Global LLC, Basking Ridge, NJ (US);
Abstract
An approach for supporting automated fault isolation and recovery is provided. A workflow event corresponding to an alarm indicative of a fault within a customer network is generated. Recovery from the fault is automated according to the workflow event. Alarm information is transmitted to a maintenance management system, wherein the alarm information specifies information about the alarm. A maintenance event information from the maintenance management system is received in response to the transmitted alarm information. Additionally, it is determined whether the alarm is correlated to a maintenance event based on the maintenance event information. Automated handling of the alarm is differentiated based on the correlation.