The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 20, 2014
Filed:
Aug. 06, 2008
Frank Paul Adams, Jr., Colorado Springs, CO (US);
Sanjiv Purushottam Damle, Colorado Springs, CO (US);
Richard Brian Drescher, Colorado Springs, CO (US);
Joshua Jerome Morris, Colorado Springs, CO (US);
Michael Robert Smith, Monument, CO (US);
Stephen Michael Smith, Raleigh, NC (US);
Jonathan Lyle Spieker, Colorado Springs, CO (US);
Christopher Lawson White, Plano, TX (US);
Frank Paul Adams, Jr., Colorado Springs, CO (US);
Sanjiv Purushottam Damle, Colorado Springs, CO (US);
Richard Brian Drescher, Colorado Springs, CO (US);
Joshua Jerome Morris, Colorado Springs, CO (US);
Michael Robert Smith, Monument, CO (US);
Stephen Michael Smith, Raleigh, NC (US);
Jonathan Lyle Spieker, Colorado Springs, CO (US);
Christopher Lawson White, Plano, TX (US);
Verizon Business Global LLC, Basking Ridge, NJ (US);
Abstract
An approach for supporting automated fault isolation and recovery is provided. A notification configuration option is transmitted to a browser interface utilized by a user associated with a customer network that is monitored by a service provider, wherein the user selects the notification configuration option to input notification information. The notification information is received, via the browser interface, from the customer. A notification message is received from a platform configured to create a workflow event in response to an alarm indicative of a fault within the customer network, wherein isolation and recovery of the fault is performed according to the workflow event, the notification message including information about the customer network during the fault isolation and recovery process. The notification message is transmitted in accordance with the stored notification information.