Company Filing History:
Years Active: 1993-2013
Title: **Roger A. Sumner: Innovator in Communication Technology**
Introduction
Roger A. Sumner, based in Batavia, IL, has made significant contributions to the field of communication technology. With an impressive portfolio of 26 patents, he has showcased his inventive prowess and commitment to enhancing communication systems and methodologies.
Latest Patents
Sumner's latest innovations reflect his expertise in optimizing communication processes. One of his notable patents is centered around **enterprise-wide occupancy-based routing**. This invention describes a method and apparatus for efficiently routing client contacts to various automatic contact distributors that house multiple agents. The system determines the largest relative difference between target and actual occupancy of the agents to ensure optimal call distribution.
Additionally, he holds a patent for a **discrete choice method of reporting and predicting multiple transaction types**. This involves forecasting future communication traffic based on collected data from various channels, utilizing numeric transformations, and calculating probabilities. These innovations highlight Sumner’s ability to foresee and address the complexities of modern communication systems.
Career Highlights
Roger Sumner's career has been marked by his tenure at esteemed organizations such as Rockwell Electronic Commerce Technologies, LLC, and Rockwell International Corporation. His work in these companies has allowed him to push the boundaries of technology and develop systems that improve communication efficiency for users and businesses alike.
Collaborations
Throughout his career, Sumner has collaborated with noteworthy professionals, including Anthony J. Dezonno and Mark J. Michelson. These partnerships have played a significant role in furthering innovative projects and contributing to the advancement of communication technology.
Conclusion
Roger A. Sumner remains a pivotal figure in the innovation landscape of communication technology. With a wealth of patents and a proven track record in esteemed companies, his contributions continue to shape the industry. As technologies evolve, Sumner’s inventive spirit will undoubtedly inspire future advancements in communication methodologies.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.