For the Inventor, By the Inventor

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Akron, OH, United States of America

Virtual Hold Technology, LLC

USPTO Granted Patents = 30

% Expired Patents = 53.3

CIPO Patents = 11

Trademarks = 5

Forward Citations = 677

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11 inventors (with patents filed for the assignee):

Mark J Williams (26 out of 43 patents)

Eric I Camulli (15 out of 19 patents)

Larry Miner (9 out of 9 patents)

4. Rob Brazier (5 out of 5 patents)

5. James T Pavlic (3 out of 3 patents)

6. Jeremy Starcher (2 out of 4 patents)

7. Gregory A Nightingale (2 out of 3 patents)

8. Wayne Bevan (1 out of 3 patents)

9. Robert F Brazier, Jr (1 out of 1 patent)

10. Ryszard Antonczyk (1 out of 1 patent)

11. Robert Brazier (1 out of 1 patent)

12. Mark Purdy (0 patent)

13. James Pavlic (0 patent)

14. Ryszart Antonczyk (0 patent)

Core Competencies:

Contact Information Integration

Automated Call Back

Queue Management

Near-Field Communications

Customer Experience Workflow

Contextual Data

Communication Events

Expected Wait Time

30 patents: Sort by Forward Citations

1. 10027806 - System and method for contact information integration with search results (2018-07-17),

2. 9998600 - Managing, directing, and queuing communication events using near-field communications (2018-06-12),

3. 9992340 - Communication system for establishing automated call back using queues (2018-06-05),

4. 9942403 - Communication system for determining queue using contextual data (2018-04-10),

5. 9807236 - System and method for client interaction application integration (2017-10-31),

6. 9805129 - System and method for contact information integration with search results (2017-10-31),

7. 9582779 - System and method for enhanced customer experience workflow (2017-02-28),

8. 9578175 - Communication device for establishing automated call back using queues (2017-02-21),

9. 9516168 - Managing, directing, and queuing communication events using near-field communications (2016-12-06),

10. 9451088 - System and method for client interaction application integration (2016-09-20),

11. 9398154 - Communication system for establishing automated call back using queues (2016-07-19),

12. 9386155 - Communication device for establishing automated call back using queues (2016-07-05),

13. 9355183 - System and method for contact information integration with search results (2016-05-31),

14. 9294624 - System and method for client interaction application integration (2016-03-22),

15. 9143614 - System and method for client interaction application integration (2015-09-22),

Virtual Hold Technology, LLC, based in Akron, Ohio, specializes in innovative customer engagement solutions that enhance the caller experience. The company focuses on developing advanced technologies that allow businesses to manage call flows effectively, reducing wait times and improving customer satisfaction. Their expertise lies in integrating virtual hold systems and callback solutions, which are designed to streamline communication processes across various industries, ensuring a seamless interaction between customers and service providers.

Profile summary based on public USPTO records.

Company Badge

USPTO Data Jan 1 1976 - Oct 6 2026

Virtual Hold Technology, LLC

30 Patents

#21 in Akron, OH

#496 in Ohio

#11,257 in US

#21,853 in the World

Akron, OH, United States of America

Virtual Hold Technology, LLC

Forward Citations = 677

11 inventors:

Mark J Williams (26 out of 43 patents)

Eric I Camulli (15 out of 19 patents)

Larry Miner (9 out of 9 patents)

4. Rob Brazier (5 out of 5 patents)

5. James T Pavlic (3 out of 3 patents)

Please report any incorrect information to [email protected]

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