For the Inventor, By the Inventor

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Dallas, TX, United States of America

Intervoice, Inc.

USPTO Granted Patents = 16

Trademarks = 2

Forward Citations = 1,116

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23 inventors (with patents filed for the assignee):

Justin Broughton (6 out of 7 patents)

Kevin J McPartlan (4 out of 9 patents)

Carl Schoeneberger (4 out of 7 patents)

4. Ellis K Cave (4 out of 38 patents)

5. Michael P Dimitroff (3 out of 14 patents)

6. Ivan Valentine Covdy (2 out of 6 patents)

7. Elizabeth Rodgers (2 out of 2 patents)

8. Robert S Rodgers (2 out of 2 patents)

9. Roy Ho (2 out of 3 patents)

10. Carl Raymond Kowalski (2 out of 4 patents)

11. D Thompson McCalmont (2 out of 2 patents)

12. Art Stine (2 out of 2 patents)

13. Charles Hymes (2 out of 2 patents)

14. Chandra Pisupati (2 out of 2 patents)

15. Michael J Polcyn (2 out of 23 patents)

16 patents: Sort by Forward Citations

1. 8745576 - Digital multimedia contact center (2014-06-03),

2. 8171420 - Automatic management of the visual space while performing a task (2012-05-01),

3. 7664014 - High availability VoIP subsystem (2010-02-16),

4. 7616742 - Bandwidth reduction in a VoIP network using music on hold (2009-11-10),

5. 7568001 - Escalated handling of non-realtime communications (2009-07-28),

6. 7382773 - Contact center with normalized multiple protocol architecture (2008-06-03),

7. 7274787 - Scheduled return to queue with priority (SRQP) (2007-09-25),

8. 7254641 - Digital multimedia contact center with tier escalation and deescalation in response to changed criteria (2007-08-07),

9. 5703940 - Method and apparatus for delivering calling services (1997-12-30),

10. 5644631 - Method and apparatus for delivering calling services (1997-07-01),

11. 5327490 - System and method for controlling call placement rate for telephone (1994-07-05),

12. 5311588 - Call progress detection circuitry and method (1994-05-10),

13. 5247569 - System and method for controlling outbound and inbound calls in a (1993-09-21),

14. 5177785 - Method and system for secure telecommunications (1993-01-05),

15. 5155761 - Automatic call back system and method of operation (1992-10-13),

Intervoice, Inc. is a leading provider of customer engagement solutions that enable businesses to interact with their customers through voice, SMS, and other communication channels. With a focus on enhancing customer experience and driving operational efficiency, Intervoice offers a range of products and services including interactive voice response (IVR) systems, speech recognition technology, and omnichannel communication platforms.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 30 2025

16 Patents

#124 in Dallas, TX

#1,196 in Texas

#19,312 in US

#36,684 in the World

Dallas, TX, United States of America

Intervoice, Inc.

Forward Citations = 1,116

23 inventors:

Justin Broughton (6 out of 7 patents)

Kevin J McPartlan (4 out of 9 patents)

Carl Schoeneberger (4 out of 7 patents)

4. Ellis K Cave (4 out of 38 patents)

5. Michael P Dimitroff (3 out of 14 patents)

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