Pacifica, CA, United States of America

Charles Hymes

USPTO Granted Patents = 2 

Average Co-Inventor Count = 4.8

ph-index = 2

Forward Citations = 211(Granted Patents)


Company Filing History:


Years Active: 2008-2012

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2 patents (USPTO):Explore Patents

Title: The Innovative Mind of Charles Hymes: Patents and Contributions

Introduction: Charles Hymes, an accomplished inventor based in Pacifica, California, is known for his significant contributions to the fields of graphical user interfaces and communication systems. With two patents to his name, Hymes has made strides in enhancing user experiences and improving communication technologies.

Latest Patents: Hymes holds two notable patents. The first patent focuses on the "Automatic management of the visual space while performing a task," which introduces a graphical user interface capable of automatically displaying and managing applications based on a predefined workflow. This innovation not only allows for manual control of the display of managed applications but also ensures that users can access non-managed applications freely without hindering their interaction with the managed ones. His second patent, titled "Contact center with normalized multiple protocol architecture," outlines a system that efficiently manages real-time and non-real-time communications from customers. This patent emphasizes a hub and node architecture, utilizing Voice over Internet Protocol (VoIP) gateways to optimize the routing of communications to the appropriate agents.

Career Highlights: Charles Hymes has made a substantial impact through his work at Intervoice, Inc., where he has been instrumental in developing advanced communication solutions. His career is marked by a dedication to improving the efficiency and effectiveness of customer service interactions, reflecting his commitment to innovation in technology.

Collaborations: Throughout his career, Hymes has had the privilege of collaborating with talented colleagues such as Justin Broughton and Chandra Pisupati. These partnerships have undoubtedly contributed to the advancement of his projects and the successful realization of his inventive ideas.

Conclusion: Charles Hymes exemplifies the spirit of innovation, pushing the boundaries of technology with his groundbreaking patents. His work continues to influence the development of user interfaces and communication systems, establishing a foundation for future advancements in these vital areas.

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