The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 01, 2012
Filed:
Jul. 31, 2003
Charles Hymes, Pacifica, CA (US);
Justin Broughton, Alameda, CA (US);
Kevin Mcpartlan, Saratoga, CA (US);
Chandra Pisupati, Mountain View, CA (US);
Charles Hymes, Pacifica, CA (US);
Justin Broughton, Alameda, CA (US);
Kevin McPartlan, Saratoga, CA (US);
Chandra Pisupati, Mountain View, CA (US);
Intervoice, Inc., Dallas, TX (US);
Abstract
A graphical user interface and method for displaying on an agent's desktop. The graphical user interface of the present invention being capable of automatically displaying, in a designated area, a managed application according to a workflow. The graphical user interface of the present invention also includes the ability to control the display of managed applications manually. Further, the graphical user interface and method of the present invention allows an Agent access to non-managed applications without restricting the agent's access to the managed applications.