For the Inventor, By the Inventor

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San Ramon, CA, United States of America

Five9, Inc.

USPTO Granted Patents = 13

CIPO Patents = 4

EPO Patents = 1

Trademarks = 11

Forward Citations = 109

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20 inventors (with patents filed for the assignee):

Dmitry Spasibenko (5 out of 5 patents)

David Van Everen (5 out of 5 patents)

Sam Shkrabov (5 out of 5 patents)

4. Nikolay A Anisimov (5 out of 51 patents)

5. Lance Fried (3 out of 12 patents)

6. Jonathan David Rosenberg (3 out of 118 patents)

7. Joseph M Katz (3 out of 153 patents)

8. Edwin Kenneth Margulies (2 out of 10 patents)

9. Danny Hsiang-Kuo Wang (1 out of 1 patent)

10. James J Hickey (1 out of 3 patents)

11. Ilya A Harahap (1 out of 3 patents)

12. John R D'Amour (1 out of 2 patents)

13. Piotr K Chojnowski (1 out of 1 patent)

14. Gaurav Passi (1 out of 1 patent)

15. Ran Ezerzer (1 out of 1 patent)

13 patents: Sort by Forward Citations

1. 12347418 - Systems and methods for training natural language processing models in a contact center (2025-07-01),

2. 11228681 - Systems for summarizing contact center calls and methods of using same (2022-01-18),

3. 11172069 - Systems and methods for utilizing HTTP for telephony trunking between a provider and a consumer (2021-11-09),

4. 10664868 - Systems and methods for providing personalized proactive interaction (2020-05-26),

5. 9280541 - QR data proxy and protocol gateway (2016-03-08),

6. 9118763 - Real time feedback proxy (2015-08-25),

7. 8948373 - System and methods for outbound dialing in multi-campaign and blended environment of virtual contact center (2015-02-03),

8. 8755372 - Secure customer service proxy portal (2014-06-17),

9. 8699699 - System and methods for outbound dialing in multi-campaign and blended environment of virtual contact center (2014-04-15),

10. 8693671 - Network predictive customer service queue management (2014-04-08),

11. 8582752 - System and method for optimal outbound dialing in virtual contact center (2013-11-12),

12. 8411844 - Method for controlling abandonment rate in outbound campaigns (2013-04-02),

13. 8345856 - Method for estimation impact of calls in dialer for predictive dialing (2013-01-01),

Five9, Inc. is a leading provider of cloud contact center software for businesses. Their comprehensive suite of applications allows organizations to manage and optimize their customer interactions across multiple channels, including voice, chat, email, and social media. Five9's powerful cloud-based platform enables businesses to enhance customer engagement, increase operational efficiency, and drive sales growth.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 9 2025

13 Patents

#23 in San Ramon, CA

#5,472 in California

#23,099 in US

#43,615 in the World

San Ramon, CA, United States of America

Five9, Inc.

Forward Citations = 109

20 inventors:

Dmitry Spasibenko (5 out of 5 patents)

David Van Everen (5 out of 5 patents)

Sam Shkrabov (5 out of 5 patents)

4. Nikolay A Anisimov (5 out of 51 patents)

5. Lance Fried (3 out of 12 patents)

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