For the Inventor, By the Inventor

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San Jose, CA, United States of America

Aspect Telecommunications Corporation

USPTO Granted Patents = 28

Trademarks = 1

Forward Citations = 1,481

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31 inventors (with patents filed for the assignee):

Robert M Fuller (18 out of 28 patents)

Frederick A Epler (16 out of 26 patents)

Maxwell E Manowski (14 out of 22 patents)

4. Daniel R Kranzler (3 out of 3 patents)

5. John D Meyers (3 out of 3 patents)

6. Richard P Berg (2 out of 2 patents)

7. Kevin T Collins (2 out of 8 patents)

8. Felix F Khouri (2 out of 2 patents)

9. John T Blanchard (2 out of 2 patents)

10. Michael A Chack (2 out of 2 patents)

11. Scott Sikora (1 out of 7 patents)

12. Nakul M Lele (1 out of 2 patents)

13. Rajnish Tahiliani (1 out of 2 patents)

14. Henry Mingkeung Yeung (1 out of 2 patents)

15. Ben L Yip (1 out of 2 patents)

28 patents: Sort by Forward Citations

1. 7395310 - Method and apparatus to queue a plurality of transaction messages (2008-07-01),

2. 6411682 - Computer controlled paging and telephone communication system and method (2002-06-25),

3. 6332082 - Personal communicator telephone system (2001-12-18),

4. 6201950 - Computer-controlled paging and telephone communication system and method (2001-03-13),

5. 6185283 - Telephone system providing personalized telephone features (2001-02-06),

6. 6167128 - Method and apparatus for controlling a telephone system (2000-12-26),

7. 6157932 - Method of updating a redundant service system while preserving (2000-12-05),

8. 6122484 - Method and apparatus for processing telephone calls (2000-09-19),

9. 6104912 - Meet-me telephone system with subscriber notification feature (2000-08-15),

10. 6072806 - Message-based communication system (2000-06-06),

11. 6067443 - Communicator for a telephone system (2000-05-23),

12. 6041116 - Method and apparatus for controlling outbound calls (2000-03-21),

13. 6026156 - Enhanced call waiting (2000-02-15),

14. 6026153 - Personal communicator telephone system (2000-02-15),

15. 6026149 - Method and apparatus for managing telecommunications (2000-02-15),

Aspect Telecommunications Corporation is a leading provider of customer engagement solutions. With a focus on improving customer interactions and experiences, Aspect helps businesses of all sizes enhance their contact center operations. Their comprehensive suite of products includes workforce management, self-service IVR, cloud contact center, and analytics solutions. Aspect serves customers in various industries, including finance, healthcare, telecom, and retail, enabling them to deliver superior customer service and drive better business outcomes.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Jan 6 2026

28 Patents

#254 in San Jose, CA

#2,769 in California

#11,614 in US

#22,583 in the World

San Jose, CA, United States of America

Aspect Telecommunications Corporation

Forward Citations = 1,481

31 inventors:

Robert M Fuller (18 out of 28 patents)

Frederick A Epler (16 out of 26 patents)

Maxwell E Manowski (14 out of 22 patents)

4. Daniel R Kranzler (3 out of 3 patents)

5. John D Meyers (3 out of 3 patents)

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