For the Inventor, By the Inventor

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San Jose, CA, United States of America

Aspect Telecommunications Corporation

USPTO Granted Patents = 28

Trademarks = 1

Forward Citations = 1,487

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31 inventors (with patents filed for the assignee):

Robert M Fuller (18 out of 28 patents)

Frederick A Epler (16 out of 26 patents)

Maxwell E Manowski (14 out of 22 patents)

4. Daniel R Kranzler (3 out of 3 patents)

5. John D Meyers (3 out of 3 patents)

6. Richard P Berg (2 out of 2 patents)

7. Kevin T Collins (2 out of 8 patents)

8. Felix F Khouri (2 out of 2 patents)

9. John T Blanchard (2 out of 2 patents)

10. Michael A Chack (2 out of 2 patents)

11. Scott Sikora (1 out of 7 patents)

12. Nakul M Lele (1 out of 2 patents)

13. Rajnish Tahiliani (1 out of 2 patents)

14. Henry Mingkeung Yeung (1 out of 2 patents)

15. Ben L Yip (1 out of 2 patents)

Core Competencies:

Transaction Messages

Telephone Communication

Personal Communicator

Call Processing

Enhanced Call Waiting

Resource Allocation

Automatic Call Distribution

Virtual Call Center

Database Resynchronization

Digital Bypass

Subscriber Notification

Telephone Switching

28 patents: Sort by Forward Citations

1. 7395310 - Method and apparatus to queue a plurality of transaction messages (2008-07-01),

2. 6411682 - Computer controlled paging and telephone communication system and method (2002-06-25),

3. 6332082 - Personal communicator telephone system (2001-12-18),

4. 6201950 - Computer-controlled paging and telephone communication system and method (2001-03-13),

5. 6185283 - Telephone system providing personalized telephone features (2001-02-06),

6. 6167128 - Method and apparatus for controlling a telephone system (2000-12-26),

7. 6157932 - Method of updating a redundant service system while preserving (2000-12-05),

8. 6122484 - Method and apparatus for processing telephone calls (2000-09-19),

9. 6104912 - Meet-me telephone system with subscriber notification feature (2000-08-15),

10. 6072806 - Message-based communication system (2000-06-06),

11. 6067443 - Communicator for a telephone system (2000-05-23),

12. 6041116 - Method and apparatus for controlling outbound calls (2000-03-21),

13. 6026156 - Enhanced call waiting (2000-02-15),

14. 6026153 - Personal communicator telephone system (2000-02-15),

15. 6026149 - Method and apparatus for managing telecommunications (2000-02-15),

Company Overview

Aspect Telecommunications Corporation, based in San Jose, CA, specializes in innovative customer engagement solutions. The company develops software and technology that enhance communication and interaction across various channels, focusing on improving customer experiences in contact centers. With a strong emphasis on cloud-based solutions, Aspect aims to streamline operations and enable organizations to better manage customer relationships through advanced analytics and automation. Its expertise spans multiple industries, making it a key player in the telecommunications sector.

Profile summary synthesized from public USPTO records and patent filings.

Company Badge

USPTO Data Jan 1 1976 - Oct 6 2026

28 Patents

#273 in San Jose, CA

#2,846 in California

#12,009 in US

#23,262 in the World

San Jose, CA, United States of America

Aspect Telecommunications Corporation

Forward Citations = 1,487

31 inventors:

Robert M Fuller (18 out of 28 patents)

Frederick A Epler (16 out of 26 patents)

Maxwell E Manowski (14 out of 22 patents)

4. Daniel R Kranzler (3 out of 3 patents)

5. John D Meyers (3 out of 3 patents)

IDiyas Innovation Intelligence. (2026). Company Patent Portfolio: Aspect Telecommunications Corporation. Retrieved from https://idiyas.com/company/aspect-telecommunications

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]

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