The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 21, 2000
Filed:
May. 05, 1997
John D Meyers, Arlington, TX (US);
Aspect Telecommunications Corporation, San Jose, CA (US);
Abstract
A system for processing outbound calls includes a system controller that controls the placement of an outbound call to a called number. The called number placed by the system controller has an associated country. The system includes a storage mechanism that stores multiple sets of call classification parameters. Each set of call classification parameters is associated with a particular country. A call classifier is coupled to the system controller and the storage mechanism. The call classifier can classify the result of the outbound call based on call classification parameters associated with the target country. The call classification parameters can include call progress tones associated with the country to which the outbound call was placed. The call classifier can also classify the answer status of the outbound call.