Company Filing History:
Years Active: 2022-2025
Title: Innovations of Vinay Kumar Shukla
Introduction
Vinay Kumar Shukla is a prominent inventor based in Austin, TX (US). He has made significant contributions to the field of artificial intelligence, particularly in the development of automated ordering systems. With a total of 10 patents to his name, Shukla continues to push the boundaries of technology and innovation.
Latest Patents
One of his latest patents is an artificial intelligence (AI) order-taking system that enables agents to make corrections via point-of-sale (POS) devices. This software agent utilizes a machine learning algorithm to engage in conversations with customers for order taking. When the agent receives an utterance from a customer, it converts the utterance to text and performs an analysis. If the agent determines that it is untrained to respond, it connects to a POS device associated with a human agent, who can modify the conversation without directly interacting with the customer.
Another notable patent is the automated ordering system, where a software agent on a server receives a communication from a customer. It predicts the intent of the utterance and, if order-related, modifies a cart based on the customer's input. The agent then provides a dialog response using a text-to-speech converter, enhancing the customer experience.
Career Highlights
Vinay Kumar Shukla works at Conversenowai, where he applies his expertise in AI and software development. His innovative solutions have the potential to revolutionize the way businesses handle customer orders and interactions.
Collaborations
Shukla collaborates with talented individuals such as Rahul Aggarwal and Vrajesh Navinchandra Sejpal, contributing to a dynamic work environment that fosters creativity and innovation.
Conclusion
Vinay Kumar Shukla is a visionary inventor whose work in artificial intelligence is shaping the future of automated ordering systems. His contributions are paving the way for more efficient and effective customer interactions in various industries.