The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 07, 2022
Filed:
Oct. 01, 2021
Conversenowai, Austin, TX (US);
Jon Dorch, Austin, TX (US);
Pranav Nirmal Mehra, Bangalore, IN;
Vrajesh Navinchandra Sejpal, Bangalore, IN;
Akshay Labh Kayastha, Karnataka, IN;
Yuganeshan A J, Karnataka, IN;
Ruchi Bafna, Bengaluru, IN;
T M Vinayak, Bangaluru, IN;
Vinay Kumar Shukla, Austin, TX (US);
Rahul Aggarwal, Austin, TX (US);
ConverseNowAI, Austin, TX (US);
Abstract
In some aspects, an order post detects, using one or more sensors, a presence of a customer, determines an identity of the customer, retrieves previous orders of the customer, indicates at least one item in the previous orders, receives an order comprising input that includes an utterance of the customer, modifies the utterance to create a modified utterance, sends the modified utterance to a software agent comprising a natural language processor and one or more classifiers, receives a predicted response to the modified utterance from the software agent, plays back the predicted response via the speaker, determines that the order is complete, receives payment information for the order from the customer, sends order data associated with the order to a restaurant, receives an indication from the restaurant that the order is ready for pickup, and instructs the customer to pick up the order.