Company Filing History:
6 out of 9 Years Active: 2022-2024
Title: Pranav Nirmal Mehra: Innovator in Automated Ordering Systems
Introduction
Pranav Nirmal Mehra is a notable inventor based in Bengaluru, India. He has made significant contributions to the field of automated ordering systems, holding a total of seven patents. His work focuses on enhancing customer interactions and streamlining the ordering process through innovative technology.
Latest Patents
One of Pranav's latest patents is an automated ordering system. In this system, a software agent executing on a server receives a communication comprising a first utterance from a customer and predicts, using an intent classifier, a first intent of the first utterance. Based on determining that the first intent is order-related, the software agent predicts, using a dish classifier, a cart delta vector based at least in part on the first utterance and modifies a cart associated with the customer based on the cart delta vector. Additionally, the software agent predicts, using a dialog model, a first dialog response based at least in part on the first utterance and provides the first dialog response to the customer using a text-to-speech converter.
Another significant patent involves determining order preferences and item suggestions. A computer system may connect to various customer-facing devices and manage or automate the order process between a retail store and the customer. The computer system may perform the dialogue and receive an order for items from the retail store while also performing quality control monitoring of the dialogue between customers and employees taking orders. The ordering system utilizes the ordered items in combination with various contextual cues to determine a customer identity, which may then be linked to past orders and/or various order preferences. Based on the determined customer identity, the system may provide recommendations of additional order items or order alterations to the customer before personally identifying information has been collected from the customer. The determination of the customer identity and the determination of recommendations may be performed by machine learning algorithms that were trained on customer data and the retail store products.
Career Highlights
Pranav is currently employed at Conversenowai, where he continues to develop innovative solutions in the realm of automated ordering systems. His work has significantly impacted how businesses interact with customers, making the ordering process more efficient and user-friendly.
Collaborations
Pranav collaborates with talented individuals such as Vinay Kumar Shukla and Rahul Aggarwal, contributing to a dynamic team focused on innovation and technology.
Conclusion
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.