The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 18, 2023

Filed:

Jun. 03, 2022
Applicant:

Conversenowai, Austin, TX (US);

Inventors:

Jon Dorch, Austin, TX (US);

Pranav Nirmal Mehra, Bangalore, IN;

Vrajesh Navinchandra Sejpal, Bangalore, IN;

Akshay Labh Kayastha, Karnataka, IN;

Yuganeshan A J, Karnataka, IN;

Ruchi Bafna, Bengaluru, IN;

T M Vinayak, Bangaluru, IN;

Vinay Kumar Shukla, Austin, TX (US);

Rahul Aggarwal, Austin, TX (US);

Assignee:

ConverseNowAI, Austin, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/12 (2012.01); G10L 15/18 (2013.01); G10L 15/22 (2006.01); G06Q 20/32 (2012.01); G06V 20/10 (2022.01); G06V 20/62 (2022.01); G06V 40/16 (2022.01); G10L 15/08 (2006.01);
U.S. Cl.
CPC ...
G06Q 50/12 (2013.01); G06Q 20/3278 (2013.01); G06V 20/10 (2022.01); G06V 20/62 (2022.01); G06V 40/172 (2022.01); G10L 15/18 (2013.01); G10L 15/22 (2013.01); G10L 2015/088 (2013.01);
Abstract

In some aspects, a computing device receives a scan of a code displayed on an order post located near a restaurant, determines that the code is associated with the restaurant, and automatically opens a software application and navigates the software application to an ordering page associated with the restaurant. The computing device initiates receiving, via the software application, input associated with an order, sends the input to a machine learning based software agent executing on a server, receives a predicted response to the input, provides the predicted response as audio output and/or displays the predicted response on the touchscreen display device. After the order is complete, the computing device sends order data associated with the order to the restaurant. After receiving an indication from the restaurant that the order is ready, the computing device indicates that the order is ready to be picked up.


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