Location History:
- Dallas, TX (US) (2013 - 2014)
- Irving, TX (US) (2014)
Company Filing History:
Years Active: 2013-2014
Title: Innovator Spotlight: Swapneel H Desai
Introduction
Swapneel H Desai is a notable inventor based in Dallas, TX, who has made significant contributions to the field of technology through his innovative patents. With a total of three patents to his name, Desai has focused on enhancing systems for managing support cases and improving media content access.
Latest Patents
Desai's latest patents include "Methods and systems for managing support cases based on support issues received by way of social media outlets." This patent outlines exemplary systems and methods for managing support cases that arise from social media interactions. The method involves a social media management subsystem that receives data about support issues, establishes support cases, and facilitates their management through a dedicated portal. It also includes monitoring actions taken by backend support subsystems to address these issues.
Another significant patent is "Interactive content for media content access systems and methods." This invention describes a system that provides an enhanced content data stream, combining media content from one source with interactive advertising from another. The content processing subsystem is designed to present both media content and interactive advertising concurrently to users, enhancing their viewing experience.
Career Highlights
Desai is currently employed at Verizon Patent and Licensing Inc., where he continues to innovate and develop new technologies. His work has contributed to the advancement of support management systems and interactive media content delivery.
Collaborations
Desai collaborates with talented individuals such as Chethan Makam and Vittal N Gunturu, who contribute to the innovative environment at Verizon.
Conclusion
Swapneel H Desai is a prominent inventor whose work in managing support cases and enhancing media content access has made a significant impact in the technology sector. His contributions continue to shape the way support issues are handled and how media content is delivered to users.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.