This inventor holds 23 USPTO granted patents and 2 published patent applications, primarily in Network Management. Top assignees: At&t Intellectual Property I, LP, At+t Corp., [24]7.Ai, Inc.. Active years: 1994-2020.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
15 out of 16,777 
4 out of 4,208 
1 out of 60 ![[24]7.Ai, Inc.](/images/companies/247ai.png)
Years Active: 1994-2020
Areas of Expertise:
Title: Monowar Hossain: Innovator in Automated Assistance and IoT Data Monitoring
Introduction
Monowar Hossain, based in Middletown, NJ, is an accomplished inventor with a remarkable portfolio of 23 patents. His contributions primarily focus on enhancing customer care through automated assistance and pioneering personalized monitoring within the Internet of Things (IoT) sector.
Latest Patents
Among his latest innovations is a patent titled "Automated Assistance for Customer Care Chats." This invention revolves around providing automated support to agents during customer interactions. It introduces a system that restores communication sessions after interruptions, utilizing a database to store and analyze communications between client and agent terminals. This approach enables the automatic or manual selection of responses based on prior interactions, ensuring a seamless customer service experience.
Another notable patent is "Personalized Monitoring of Data Collected by the Internet of Things." This invention offers users personalized data monitoring services, allowing data from various devices to be collected, compared against user-defined rules, and generating notifications about any deviations or abnormal conditions. By adding descriptive labels to the data, Monowar’s invention enhances user understanding and responsiveness to IoT data.
Career Highlights
Monowar has worked with reputable companies such as AT&T Intellectual Property I, L.P. and AT&T Corp., where he honed his skills in innovation and technology. His work in these organizations has significantly contributed to advancements in telecommunications and customer service technologies.
Collaborations
Throughout his career, Monowar has collaborated with several talented individuals, including Paritosh Bajpay and Thiru Ilango. These partnerships have enabled him to enhance his inventions and drive forward the development of cutting-edge technologies.
Conclusion
Monowar Hossain stands out as a leading inventor whose work in automated assistance and IoT data monitoring is paving the way for future innovations. With a strong foundation in collaboration and a passion for technology, he continues to make significant strides in his field, impacting the customer service experience and the integration of smart technology in everyday life.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile