Boerne, TX, United States of America

Christina N Nickel

USPTO Granted Patents = 16 

Average Co-Inventor Count = 3.2

ph-index = 5

Forward Citations = 155(Granted Patents)


Company Filing History:


Years Active: 2017-2023

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16 patents (USPTO):Explore Patents

Title: Christina N Nickel: Innovator in Customer Service and Energy Efficiency

Introduction

Christina N Nickel is a prominent inventor based in Boerne, Texas, known for her innovative contributions in the fields of customer service technology and energy efficiency. With a total of 16 patents to her name, she has made significant strides in developing systems that enhance customer interactions and promote sustainable practices.

Latest Patents

One of Christina's latest patents is a "Customer service learning machine," which describes techniques for training a learning machine. This method includes tracking interactions between customers and customer service agents, generating a training set based on these interactions, and ultimately training a learning machine using the created training set. Another notable patent is the "System and method to provide savings based on reduced energy consumption." This invention involves a computer device and method for processing informatic data from sensor devices associated with a property. It analyzes data to identify operational characteristics and suggests changes to improve efficiency, providing discounts or rebates based on the implementation of these changes.

Career Highlights

Christina is currently employed at the United Services Automobile Association (USAA), where she applies her expertise to develop innovative solutions that benefit both the organization and its customers. Her work focuses on integrating technology with customer service to create more efficient and effective systems.

Collaborations

Throughout her career, Christina has collaborated with talented individuals such as David C Ault and Justin Dax Haslam. These partnerships have allowed her to expand her knowledge and enhance her inventions.

Conclusion

Christina N Nickel is a trailblazer in the realm of innovation, particularly in customer service and energy efficiency. Her patents reflect her commitment to improving technology and sustainability, making her a valuable asset in her field.

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