Enter assignee name

% Expired Patents = 5.0

Trademarks = 1

Forward Citations = 31

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4 inventors (with patents filed for the assignee):

Shai Berger (15 out of 17 patents)

Jason Bigue (15 out of 16 patents)

Michael Pultz (10 out of 12 patents)

4. Jean-David Dahan (7 out of 17 patents)

20 patents: Sort by Forward Citations

1. 11889025 - System and method for replacing hold-time with a call-back in a contact center environment (2024-01-30),

2. 11470197 - System and method for replacing hold-time with a call-back in a contact center environment (2022-10-11),

3. 11283926 - System and method for omnichannel user engagement and response (2022-03-22),

4. 10819853 - System and method for replacing hold-time with a call back in a contact center environment (2020-10-27),

5. 10484543 - System and method for replacing hold-time with a call back in a contact center environment (2019-11-19),

6. 10419610 - System and method for omnichannel user engagement and response (2019-09-17),

7. 10284726 - System and method for replacing hold-time with a call-back in a contact center environment (2019-05-07),

8. 10171660 - System and method for indexing automated telephone systems (2019-01-01),

9. 9686408 - System and method for indexing automated telephone systems (2017-06-20),

10. 9509844 - System and method for indexing automated telephone systems (2016-11-29),

11. 9386151 - System and method for replacing hold-time with a call-back in a contact center environment (2016-07-05),

12. 9288316 - System and method for eliminating hold-time in phone calls (2016-03-15),

13. 9270817 - Method for determining the on-hold status in a call (2016-02-23),

14. 9215320 - System and method for indexing automated telephone systems (2015-12-15),

15. 9031214 - System and method of use for indexing automated phone systems (2015-05-12),

Foncloud, Inc. is a technology company based in Toronto, Canada, specializing in cloud-based solutions and services. The organization focuses on developing innovative software that enhances connectivity and data management for businesses across various sectors. With a commitment to advancing cloud technology, Foncloud aims to provide scalable and secure platforms that facilitate seamless integration and operational efficiency. Its research initiatives emphasize the importance of data-driven decision-making in an increasingly digital landscape.

Profile summary based on public USPTO records.