Company Filing History:
Years Active: 2016-2024
Title: Michael Pultz: Innovator in User Engagement Technologies
Introduction
Michael Pultz is a notable inventor based in Toronto, Canada. He has made significant contributions to the field of user engagement technologies, holding a total of 12 patents. His innovative solutions focus on enhancing communication systems and improving user experiences in contact centers.
Latest Patents
Among his latest patents is a system and method for omnichannel user engagement and response. This invention utilizes a telephone subnet crawler to access automated telephone response systems, indexing the information, contents, and structure contained within. A comprehensive database is created, allowing users to access vital information directly. Additionally, he has developed a system and method for replacing hold-time with a call-back in a contact center environment. This system manages transactions between waiting and queuing parties, ensuring sensitive data is handled securely while allowing for modifications during the call.
Career Highlights
Michael has worked with various companies, including Foncloud, Inc. His career is marked by a commitment to advancing communication technologies and improving user interactions in various environments.
Collaborations
Throughout his career, Michael has collaborated with talented individuals such as Shai Berger and Jason Bigue. These partnerships have contributed to the development of innovative solutions in the field.
Conclusion
Michael Pultz is a distinguished inventor whose work in user engagement technologies has made a significant impact. His patents reflect a deep understanding of communication systems and a dedication to enhancing user experiences.