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Steven Ware Jones

USPTO Granted Patents = 17 (Patent Applications = 9)

Average Co-Inventor Count = 4.3

ph-index = 3

Forward Citations = 17(Granted Patents)

Location History:

Balton Spa, NY (US) (2015)
Astoria Queens, NY (US) (2021)
Queens, NY (US) (2023)
Astoria, NY (US) (2021 - 2024)

Company Filing History:

17 out of 164,197

International Business Machines Corporation

where one patent can have more than one assignee

Years Active: 2015-2025

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17 patents (USPTO):Sort by Forward CitationsExplore Patents

1. 12229511 - Automatically generated question suggestions (2025-02-18),

2. 12008919 - Computer assisted linguistic training including machine learning (2024-06-11),

3. 11941367 - Question generation by intent prediction (2024-03-26),

4. 11657810 - Query routing for bot-based query response (2023-05-23),

5. 11651250 - Automatically generated conversation output (2023-05-16),

6. 11563705 - Notification escalation based on visual recognition (2023-01-24),

7. 11522730 - Customized meeting notes (2022-12-06),

8. 11477142 - Question suggestion and agent transfer to advance a customer support conversation (2022-10-18),

9. 11461788 - Matching a customer and customer representative dynamically based on a customer representative's past performance (2022-10-04),

10. 11392647 - Intent-based question suggestion engine to advance a transaction conducted via a chatbot (2022-07-19),

11. 11227250 - Rating customer representatives based on past chat transcripts (2022-01-18),

12. 11210677 - Measuring the effectiveness of individual customer representative responses in historical chat transcripts (2021-12-28),

13. 11170173 - Analyzing chat transcript data by classifying utterances into products, intents and clusters (2021-11-09),

14. 11157707 - Natural language response improvement in machine assisted agents (2021-10-26),

15. 11138212 - Natural language response recommendation clustering for rapid retrieval (2021-10-05),

Title: Steven Ware Jones: A Trailblazer in Innovation

Introduction: Steven Ware Jones from Astoria, NY, is a distinguished inventor whose relentless dedication to innovation has led to groundbreaking advancements in the tech industry.

Latest Patents:

1. "Question Generation by Intent Prediction": A patent that revolutionizes question generation by utilizing user utterance data to predict and generate questions based on intent confidence vectors.

2. "Query Routing for Bot-Based Query Response": An innovative method for routing queries to answer resources by analyzing queries, identifying entities, and generating intents for efficient response generation.

Career Highlights: With an impressive portfolio of 15 patents, Steven has demonstrated his exceptional skills in creating cutting-edge technologies. He has worked with renowned companies like IBM and Globalfoundries Inc., contributing significantly to their success.

Collaborations: Steven has collaborated with talented individuals such as Jennifer A Mallette and Vivek Salve, combining their expertise to push the boundaries of innovation further.

Conclusion: Steven Ware Jones stands as a beacon of inspiration in the world of invention, showcasing how passion, perseverance, and collaboration can drive meaningful change through innovation.

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