Location History:
- Austin, TX (US) (2006 - 2009)
- Round Rock, TX (US) (2004 - 2011)
Company Filing History:
2 out of 164,306 
2 out of 42 
1 out of 9 Years Active: 2004-2011
Title: The Innovative Contributions of Rod Mancisidor
Introduction
Rod Mancisidor is a notable inventor based in Austin, TX, with a remarkable portfolio of six patents. His work primarily focuses on enhancing customer interaction through innovative technology solutions. His inventions are designed to simplify complex processes, making them accessible to agents of varying skill levels.
Latest Patents
One of Mancisidor's latest patents is the "Expert System Supported Interactive Product Selection and Recommendation." This invention assists agents in interacting with customers by providing tailored selections and recommendations of available products and services. The system is designed to accommodate agents with varying skill levels, including those with relatively low expertise, without compromising performance. By utilizing an expert system, the invention enables real-time interaction and recommendations, allowing even novice agents to effectively meet customer needs without extensive training.
Career Highlights
Throughout his career, Rod Mancisidor has worked with prominent companies, including IBM and Convergys Cmg Utah Inc. His experience in these organizations has contributed significantly to his understanding of customer service dynamics and the technological innovations that can enhance these interactions.
Collaborations
Mancisidor has collaborated with notable professionals in the field, including Charles Erickson and Ahmed Gheith. These partnerships have likely enriched his work and contributed to the development of his innovative solutions.
Conclusion
Rod Mancisidor's contributions to the field of interactive product selection and recommendation demonstrate his commitment to improving customer service through technology. His inventions not only empower agents but also enhance the overall customer experience.