For the Inventor, By the Inventor

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Cincinnati, OH, United States of America

Convergys Information Management Group, Inc.

USPTO Granted Patents = 9

Forward Citations = 424

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17 inventors (with patents filed for the assignee):

Philip Geoffrey Claridge (4 out of 9 patents)

Thomas Joseph Shusta (3 out of 7 patents)

Jeffrey M Miller (3 out of 8 patents)

4. Robert Birch (3 out of 16 patents)

5. Ian James Clubb (3 out of 7 patents)

6. Scott A Irwin (3 out of 20 patents)

7. Stephen DeWayne Weagraff (3 out of 16 patents)

8. Joseph Paul Lupo (2 out of 10 patents)

9. Charles Erickson (1 out of 11 patents)

10. Sanjiv Karani (1 out of 3 patents)

11. Alastair David Hanlon (1 out of 1 patent)

12. Marian Hatfield (1 out of 1 patent)

13. Rashesh J Jethi (1 out of 1 patent)

14. Venkatesan Raghavan (1 out of 1 patent)

15. Jeff Gordon (1 out of 2 patents)

9 patents: Sort by Forward Citations

1. 8666841 - Fraud detection engine and method of using the same (2014-03-04),

2. 8577795 - System and method for revenue and authorization management (2013-11-05),

3. 8489742 - System and method for work management (2013-07-16),

4. 8484130 - System and method for a flexible device-based rating engine (2013-07-09),

5. 8407291 - System and method for dispensing e-Care (2013-03-26),

6. 8291439 - Data platform web services application programming interface (2012-10-16),

7. 7668093 - Architecture for balancing workload (2010-02-23),

8. 7213742 - System and method for value creation (2007-05-08),

9. 7031951 - Expert system adapted dedicated internet access guidance engine (2006-04-18),

Convergys Information Management Group, Inc. is a leading provider of customer management and information management services. With a strong focus on technology and innovation, the company helps businesses improve their customer relationships and drive operational efficiency. Convergys offers a wide range of solutions, including customer service, technical support, analytics, and back-office support, to help clients succeed in today's competitive marketplace.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 9 2025

9 Patents

#118 in Cincinnati, OH

#1,266 in Ohio

#31,603 in US

Cincinnati, OH, United States of America

Convergys Information Management Group, Inc.

Forward Citations = 424

17 inventors:

Philip Geoffrey Claridge (4 out of 9 patents)

Thomas Joseph Shusta (3 out of 7 patents)

Jeffrey M Miller (3 out of 8 patents)

4. Robert Birch (3 out of 16 patents)

5. Ian James Clubb (3 out of 7 patents)

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