Robert J Auburn

Title: The Innovative Contributions of Robert J Auburn

Introduction

Robert J Auburn is a notable inventor based in Orlando, FL, who has made significant contributions to the field of telephony and interactive voice response systems. With a total of two patents to his name, Auburn has developed innovative solutions that enhance communication technologies.

Latest Patents

Auburn's latest patents include a "System and method for dynamic call-progress analysis and call processing." This invention addresses the need for telephony applications, such as interactive voice response (IVR) systems, to quickly identify the nature of incoming calls. By feeding the call stream simultaneously to both a call-progress analyzer and the IVR, the system allows for dynamic adaptation and interaction with minimal delay. Another significant patent is the "Multi-channel interactive self-help application platform and method." This platform extends IVR capabilities to support text messaging clients and other media types, facilitating seamless communication across various channels.

Career Highlights

Throughout his career, Robert J Auburn has worked with prominent companies in the technology sector, including Voxeo Corporation and Aspect Software, Incorporated. His experience in these organizations has contributed to his expertise in developing advanced telephony solutions.

Collaborations

Auburn has collaborated with notable professionals in the field, including Jonathan Robert Taylor and Alexander S Agranovsky. These partnerships have further enriched his work and innovations.

Conclusion

Robert J Auburn's contributions to telephony and interactive voice response systems demonstrate his commitment to innovation and technology advancement. His patents reflect a deep understanding of communication needs and a drive to improve user experiences.