Company Filing History:

7 out of 696

Avaya Technology LLC

patents

3 out of 9,364

Lucent Technologies Inc.

At&t Information Systems Inc.

patents

Years Active: 1986-2007

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12 patents (USPTO):Sort by Forward CitationsExplore Patents

1. 7239316 - Method and apparatus for graphically manipulating data tables (2007-07-03),

2. 6972761 - Method and apparatus for monitoring work center operations (2005-12-06),

3. 6720967 - Method and apparatus for displaying work flow information (2004-04-13),

4. 6704410 - System for automatically assigning skill levels to multiple skilled agents in call center agent assignment applications (2004-03-09),

5. 6542156 - Telephone call center monitoring system with integrated three-dimensional display of multiple split activity data (2003-04-01),

6. 6463346 - Workflow-scheduling optimization driven by target completion time (2002-10-08),

7. 6453038 - System for integrating agent database access skills in call center agent assignment applications (2002-09-17),

8. 6392666 - Telephone call center monitoring system allowing real-time display of summary views and interactively defined detailed views (2002-05-21),

9. 6009162 - Telecommunication feature for exchange of translation information (1999-12-28),

10. 5898772 - Logical PC agent (1999-04-27),

11. 5751795 - Broadcasting of information through telephone switching system display (1998-05-12),

12. 4582959 - Message waiting alerting method (1986-04-15),

Title: The Innovative Journey of Paul Lawrence Richman

Introduction

Paul Lawrence Richman, located in Boulder, Colorado, is a notable inventor with an impressive portfolio of 12 patents. His inventive work primarily focuses on systems that enhance data manipulation and monitoring in various work environments. Richman's contributions reflect a deep understanding of technology and its application to improve operational efficiency.

Latest Patents

Among his notable innovations, two recent patents stand out:

1. **Method and apparatus for graphically manipulating data tables** - This invention includes an interactive display system designed to present graphical images that represent numerical, tabular data. The system allows users to edit data tables visually, making it easier to create or modify data essential for simulating workflow processes.

2. **Method and apparatus for monitoring work center operations** - This patent describes a work center monitoring system featuring various output devices such as cathode ray tubes or liquid crystal displays. The system formats and displays work center information to assist supervisors in managing work activities, providing insights into call queues and other operational parameters. Notably, the invention includes visual indicators of permissible parameter values to aid in performance evaluation.

Career Highlights

Richman's career includes significant contributions while working at notable companies such as Avaya Technology LLC and Lucent Technologies Inc. His roles in these companies allowed him to refine his expertise in developing systems that significantly enhance workplace productivity.

Collaborations

During his professional journey, Paul Lawrence Richman collaborated with talented individuals including Lichan Hong and Kenneth Charles Cox. These collaborations fostered a creative environment that contributed to the successful realization of his innovative ideas and inventions.

Conclusion

Paul Lawrence Richman's inventive contributions have played a pivotal role in enhancing data manipulation and workplace monitoring. His patents not only showcase his technical prowess but also depict his dedication to creating solutions that improve operational workflows. As technology continues to evolve, Richman's innovations remain relevant and impactful in various industries, demonstrating the importance of creativity and collaboration in the field of invention.

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