For the Inventor, By the Inventor

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Basking Ridge, NJ, United States of America

Avaya Inc.

USPTO Granted Patents = 2,328

CIPO Patents = 38

EPO Patents = 133

Trademarks = 37

Forward Citations = 23,147

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1,752 inventors (with patents filed for the assignee):

David Skiba (109 out of 115 patents)

Paul Roller Michaelis (106 out of 127 patents)

Valentine C Matula (96 out of 130 patents)

4. George William Erhart (89 out of 98 patents)

5. John H Yoakum (73 out of 97 patents)

6. Doree Duncan Seligmann (66 out of 86 patents)

7. Robert C Steiner (63 out of 66 patents)

8. Parameshwaran Krishnan (62 out of 64 patents)

9. Tony McCormack (61 out of 83 patents)

10. Joel M Ezell (60 out of 63 patents)

11. Mehmet Balasaygun (59 out of 63 patents)

12. Reinhard P Klemm (51 out of 61 patents)

13. Gordon Richards Brunson (51 out of 65 patents)

14. Navjot Singh (49 out of 59 patents)

15. Andrew Derek Flockhart (49 out of 86 patents)

Core Competencies:

Interactive Contact Center

Multi-Source Robot Control

Multi-Media Collaboration

Real-Time Audio Transcription

Environmental Sensor Integration

Automated Co-Browsing

Predictive Analytics

Virtual Business Venues

Media Codec Synchronization

Blockchain Device Enrollment

Speech Analytics

Contextualized After Call Workflow

2,328 patents: Sort by Forward Citations

1. 12120187 - Interactive contact center menu traversal via text stream interaction (2024-10-15),

2. 12026678 - Communication systems for multi-source robot control (2024-07-02),

3. 11956290 - Multi-media collaboration cursor/annotation control (2024-04-09),

4. 11854551 - Hybrid architecture for transcription of real-time audio based on event data between on-premises system and cloud-based advanced audio processing system (2023-12-26),

5. 11843654 - Network-connected access point with environmental sensor, and related components, systems, and methods (2023-12-12),

6. 11816688 - Personalized customer surveys (2023-11-14),

7. 11756090 - Automated coordinated co-browsing with text chat services (2023-09-12),

8. 11750528 - Communication session addition via a host in deny new service mode (2023-09-05),

9. 11715112 - Automatic message generation and presentation to a communication node engaged in a communication (2023-08-01),

10. 11700329 - Managed channel for agent-to-agent consultation (2023-07-11),

11. 11677792 - IP tolerance and signaling interworking (2023-06-13),

12. 11652923 - Interaction based suitable channel selection for queued customers (2023-05-16),

13. 11646893 - Systems and methods for detecting device location and usage (2023-05-09),

14. 11632465 - Communication session hold time management in a contact center (2023-04-18),

15. 11632464 - Communications arbitrator (2023-04-18),

Avaya Inc. is a global technology company specializing in contact center and unified communications solutions. With a vast portfolio of software, hardware, and services, Avaya delivers intelligent communications experiences for businesses of all sizes. Their solutions enable organizations to enhance customer experiences, increase productivity, and streamline operations. Visit their website to learn more about Avaya's innovative solutions and how they are revolutionizing communication.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 30 2025

2,328 Patents

#2 in Basking Ridge, NJ

#15 in New Jersey

#206 in US

#417 in the World

Basking Ridge, NJ, United States of America

Avaya Inc.

Forward Citations = 23,147

1,752 inventors:

David Skiba (109 out of 115 patents)

Paul Roller Michaelis (106 out of 127 patents)

Valentine C Matula (96 out of 130 patents)

4. George William Erhart (89 out of 98 patents)

5. John H Yoakum (73 out of 97 patents)

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