logo

For the Inventor, By the Inventor

The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11854551 B1

PDFFull Text
Date of Patent:
Dec. 26, 2023

Filed:

Mar. 22, 2019

Hybrid architecture for transcription of real-time audio based on event data between on-premises system and cloud-based advanced audio processing system

Applicant:

Avaya Inc., Santa Clara, CA (US);

Inventors:

Matthew A. Peters, Redmond, WA (US);

Robert E. Braudes, Erie, CO (US);

Jeffrey L. Aigner, Seattle, WA (US);

Assignee:

Avaya Inc., Santa Clara, CA (US);

Attorney:

Stevens & Showalter LLP

Primary Examiner:

Seong-Ah A Shin

Int. Cl.
CPC ...
G10L 15/30 (2013.01); G10L 15/26 (2006.01); G10L 15/22 (2006.01); H04L 65/60 (2022.01); H04L 67/10 (2022.01);
U.S. Cl.
CPC ...
G10L 15/26 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01); H04L 65/60 (2013.01); H04L 67/10 (2013.01);
Abstract

Transcribing portions of a communication session between a user device and an on-premises device of an enterprise includes receiving, by a computer located remotely from the on-premises device, a media stream of the communication session from the on-premises device and receiving, by the computer, at least one event associated with the media stream from the on-premises device. Furthermore, the computer determines a portion of the media stream to transcribe based on the at least one event and transcribes the portion of the media stream.

Find Patent Forward Citations

Peters, Matthew. (2023). Hybrid architecture for transcription of real-time audio based on event data between on-premises system and cloud-based advanced audio processing system (U.S. Patent No. 11854551). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11854551

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Loading…