The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 01, 2003
Filed:
Jul. 21, 1999
Applicant:
Inventors:
Lichan Hong, Naperville, IL (US);
Kenneth Charles Cox, Naperville, IL (US);
Vladimir Nepustil, Boulder, CO (US);
Paul Lawrence Richman, Boulder, CO (US);
Assignee:
Avaya Technology Corp., Basking Ridge, NJ (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06T 1/120 ;
U.S. Cl.
CPC ...
G06T 1/120 ;
Abstract
A novel telephone call center split monitoring and display system, uses an integrated three-dimensional bar chart to display multiple split activity information in a single view, enabling easy comparison and multiple split monitoring by split managers without crowded views or frequent toggling between several views.