Location History:
- Galway, IE (2008 - 2015)
- Mervue, IE (2012 - 2015)
- Oranmore, IE (2012 - 2016)
Company Filing History:
6 out of 2,328 
4 out of 4,171 
2 out of 254 
Years Active: 2008-2016
Title: The Innovative Mind of Patrick Hession
Introduction: Patrick Hession, an accomplished inventor based in Galway, Ireland, has made significant contributions to the fields of communication and conference management through his innovative patents. With 14 patents to his name, Hession's work encompasses advanced methodologies that enhance operational efficiency in contact centers and streamline meeting participation.
Latest Patents: Among his latest inventions is a groundbreaking method of operating a contact center. This innovation addresses the limitations faced by traditional contact centers that rely on a Network Level Router (NLR) to manage incoming communications. Hession’s approach utilizes session initiation protocol (SIP) Presence, facilitating improved information transfer and decision-making processes. His invention enables a contact center server to send SIP messages to other SIP-enabled nodes, incorporating real-time presence information about the contact center's status.
Another notable patent is a system and method for automatically managing participation at meetings or conferences. This participant management system identifies potential invitees based on user-input keywords, allowing for a streamlined selection process without the necessity of individual person selection. This enhances efficiency and ensures that relevant participants are invited based on the subjects discussed.
Career Highlights: Patrick Hession boasts an impressive career, having worked with prominent companies such as Avaya Inc. and Nortel Networks Corporation. His experiences at these organizations have undoubtedly enriched his expertise and shaped his approach to innovation.
Collaborations: In addition to his robust professional background, Hession has collaborated with notable individuals like Tony McCormack and John Joseph Costello. These partnerships have contributed to the development of his inventive initiatives and have fostered a collaborative environment that encourages creativity and problem-solving.
Conclusion: Patrick Hession’s contributions to the fields of contact center operations and conference management are marked by his innovative spirit and technological foresight. With 14 patents under his belt, he continues to push the boundaries of what is possible, setting new standards for efficiency and connectivity in communication environments. His work not only reflects his personal dedication to innovation but also serves as an inspiring beacon for future inventors.